HARSHDEEP SINGH SETHI
Summary
Professional retail expert with comprehensive experience of 4+ years in driving sales and enhancing customer satisfaction. Demonstrates strong focus on team collaboration and adapting to changing needs. Skilled in inventory management, customer service, and merchandising. Known for reliability and achieving measurable results in fast-paced retail environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Sales Associate
UNIQLO
10.2023 - Current
- Provided exceptional customer service resulting in increase in customer satisfaction scores
- Created and managed sales forecasts to ensure accurate ordering and inventory levels
- Implemented innovative sales strategies that increased store revenue
- Developed and maintained relationships with key clients, resulting in a increase in customer retention rate
Cashier
TOMMY HILFIGER
05.2023 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a high level of accuracy in all cash transactions
Assistant Manager
JAGMOHAN INDUSTRIES
04.2022 - 02.2023
- Implemented new sales strategy that increased revenue by during the festive season
- Utilized strong leadership skills to train and mentor new employees
- Collaborated with the supervisor to optimize inventory management processes, reducing excess stock
- Developed and executed a marketing campaign that drove foot traffic to the store
Customer Service Officer
AXIS BANK PVT. LTD.
01.2021 - 01.2022
- Developed and implemented marketing strategies to promote banking products and services
- Negotiated loan terms and interest rates with customers, and maintained client relationships
- Managed customer accounts and provided accurate information
- Responded to customer inquiries in a friendly and professional manner
Supervisor
JAGMOHAN INDUSTRIES
08.2019 - 12.2020
- Ensured efficient compliance to warehouse operation schedules and managed operation schedules, budget, and staff requirements for all warehouse operation process
- Implemented disciplinary process and managed warehouse operations in the absence of manager
Education
PG DIPLOMA - BUSINESS MANAGEMENT AND INTERNATIONAL BUSINESS
LAMBTON COLLEGE
Mississauga, ON01-2024
BACHELOR OF COMMERCE -
KHALSA COLLEGE
Patiala, Punjab, India01-2019
Skills
- Customer Engagement
- Inventory Management
- Product Knowledge
- Sales Strategies
- Visual Merchandising
- Team Leadership
- Negotiation expertise
Accomplishments
* Did modelling for Uniqlo ca. Instagram and Tik -Tok.
* Got best Customer Service Award from UNIQLO.
* Have been placed on Dean's Honor's list due to outstanding Academic performance in Lambton college.
Certification
- SECURITY LICENSE
- FIRST-AID
- SMART SERVE
Languages
English
PUNJABI
HINDI
Timeline
Senior Sales Associate
UNIQLO
10.2023 - Current
Cashier
TOMMY HILFIGER
05.2023 - 09.2023
Assistant Manager
JAGMOHAN INDUSTRIES
04.2022 - 02.2023
Customer Service Officer
AXIS BANK PVT. LTD.
01.2021 - 01.2022
Supervisor
JAGMOHAN INDUSTRIES
08.2019 - 12.2020
PG DIPLOMA - BUSINESS MANAGEMENT AND INTERNATIONAL BUSINESS
LAMBTON COLLEGE
BACHELOR OF COMMERCE -
KHALSA COLLEGE
Similar Profiles
Hongyu HuHongyu Hu
Cashier at UNIQLOCashier at UNIQLO
Saundra HeathSaundra Heath
Senior Operations Manager at UNIQLOSenior Operations Manager at UNIQLO
Chi(Jenny) NguyenChi(Jenny) Nguyen
Sales Associate at UNIQLOSales Associate at UNIQLO