Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Harshdeep Singh Jhajj

Windsor,ON

Summary

Proven team player and adept at customer engagement, demonstrated through impactful roles at A&W and Caesars Windsor. Excelled in fast-paced environments, enhancing customer satisfaction and loyalty through exceptional service and problem-solving skills. Skilled in cash handling and clear communication, consistently ensuring accuracy and efficiency.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Crew Member

A&W
01.2023 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.

Cashier

Caesars Windsor
09.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Tutor

St Clair College Centre For The Arts
06.2023 - 04.2024
  • Provided homework assistance using specific curriculum and materials.
  • Supported students with helpful study habits and exam strategies.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.

Education

Associate of Arts - Hospitality Hotel And Restaurant

St Clair College
Windsor, ON
04.2024

Associate of Arts - Arts Education

Nankana Sahib Public Senior Secondry School
Ludhiana,Punjab,India
03.2020

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Clear Communication
  • Cash Handling
  • Customer Engagement

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Certification

WHIMs

FOOD HANDLING (traincan)

SMART SERVE

Health and Safety Awareness

OSHA

Service excellence

Timeline

Tutor

St Clair College Centre For The Arts
06.2023 - 04.2024

Crew Member

A&W
01.2023 - Current

Cashier

Caesars Windsor
09.2022 - Current

Associate of Arts - Hospitality Hotel And Restaurant

St Clair College

Associate of Arts - Arts Education

Nankana Sahib Public Senior Secondry School

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Harshdeep Singh Jhajj