Harshdeep Singh
Universal Service Solutions
Brampton,ON
1
Language
1
Certification
5
years of professional experience
Provided efficient computer technical support with strong knowledge of networking software and hardware for varied computer setups.
Work History
Ticket Vending Machine Technician
1 Year 8 Months- Technical Field Specialist responsible for the end-to-end reliability of Metrolinx PRESTO fare collection systems across major transit networks. Blends advanced electro-mechanical troubleshooting with network diagnostics to maintain, repair, and optimize Sigma Ticket Vending Machines (S-TVM) and high-volume station payment processors. Recognized for consistently meeting strict uptime SLAs, securing critical payment infrastructure, and keeping automated public transit infrastructure moving seamlessly.
Dispatcher
4 Months- Coordinated daily driver assignments, ensuring timely pickups and deliveries across active routes.
- Monitored shipment status in dispatch systems, updating records for accurate operational visibility.
- Resolved transit delays by rerouting loads and communicating changes to drivers and customers.
- Scheduled freight movements to balance capacity, service commitments, and delivery priorities.
Cable Technician
2 Years 6 Months- Technical Field Operations Specialist responsible for deploying high-performance broadband, television, and digital voice services across the Rogers residential telecommunications footprint. Combines practical expertise in HFC and FTTH infrastructure with advanced RF diagnostic testing to establish resilient, high-speed data connections. Recognized for an analytical approach to localized network troubleshooting, clean structured cabling craftsmanship, and a customer-centric focus that ensures optimal in-home Wi-Fi performance and seamless service delivery.
Education
Associate's degree - Computer Engineering Technician
Skills
Quick learning supported fast task completion.
Strong teamwork contributed to smooth daily operations.
Tool skill supported reliable work performance.
Strong reading ability improved understanding of instructions.
Clear communication strengthened coordination across tasks.
Driving experience supported dependable transportation for job needs.
Safety representative role supported safer workplace practices.
Languages
English - Expert
Personal Information
- Title: Computer Technician
- Driving License: Driver's Licence
Certification
erail safe, March 2025 to Present, eRailsafe & Track Safety Protection (TSP) Certification - Metrolinx, Completed industry-standard safety training covering railway rules, track protection procedures, on-track worker safety, controlled access protocols, hazard awareness, and emergency response. Qualified to work safely within Metrolinx rail corridors while maintaining compliance with federal and provincial safety regulations., Driver's Licence, July 2021 to February 2025
Accomplishments
- Maintained a 99.80% SLA compliance rate on system repairs and maintenance, consistently ranking among the top 5 technicians company-wide
- Recognized multiple times as Technician of the Month for achieving an exceptional zero-repeat-call rate through precise, first-time-right technical diagnostics.
Timeline
Ticket Vending Machine Technician
Universal Service Solutions
02.2025 - CurrentRead More
Dispatcher
CRR Logistics
10.2024 - 02.2025Read More
Cable Technician
Rogers
03.2022 - 09.2024Read More
Sheridan College
Associate's degree from Computer Engineering Technician
Read More