Harshdeep Singh

This position supports RBC internal employees who require technical support. It requires you to interact with
hundreds of end users each week across the country and globally to resolve support issues and ensure a best-in class customer experience.
Diagnosing and repairing faults using Knowledgebase.
Installing and configuring software.
Speaking to customers to quickly get to the root of their problem.
Talking customers through a series of actions to resolve a problem.
Replacing or repairing the necessary parts by placing vendor escalation

• Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
• Operated a manual pallet jack, safely relocating heavy merchandise on sales floor for timely stocking.
• Helped customers locate desired items.
• Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
• Greeted customers and directed to requested products.
• Created balanced pallets to support efficient and safe sales floor replenishment.
• Inspected merchandise for quality and arranged proper display location on floor.

• Planned and prepared for all on-location and studio shoots.
• Shot photographs in field and remote environments.
• Photographed high-quality images for both print and internet distribution.
• Fabricated camera mounts and cases to capture images and protect equipment.
• Defined and recommended detailed solutions to capture images.
• Directed guests to photo port location to view and purchase pictures.
• Completed complex photo shoots involving large-scale performances at indoor and outdoor venues.

• Edited motion design and visual effects for the client
• Reviewed and edited film by selecting best combination of performance, sequencing and timing to tell story.
• Evaluated and selected scenes for pacing, entertainment value and continuity , trim shots and edit content.
• Edited videos for digital distribution by managing graphics, sound, music mix and color correction.
• Delivered edits with multiple camera angle choices, titles, graphics, audio and special effects.

• Maintained student records and evaluated each pupil's musical growth, performance and musical understanding
• Coordinated concerts, competitions, special events and music exams for over 100 students.
• Coached students to play various songs and jingles on piano, guitar, and bongo.
• Oversaw student progress by reviewing performance utilizing metrics.
• Oversaw and approved music selections submitted by teachers and composed music for department.