Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Harshdeep Singh

Brampton,ON

Summary

Motivated IT co-op student pursuing Information System Engineering with a strong STEM background, proficient in Java, Database development, Cloud, Python, and web development. Eager to contribute adaptability and analytical skills to a dynamic work environment, excited about applying classroom knowledge in real-world scenarios, seeking valuable insights, practical experience, and contributing to professional growth.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Apple Computer
07.2022 - 04.2023
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • It resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • They have assisted customers in navigating the company website and placing online orders, improving overall user experience.

Education

Advanced Diploma - Information Systems Engineering

Sheridan College
Brampton, ON
04.2026

High School - Science

The Sovereign School
India
07.2022

Skills

  • STEM knowledge
  • Microsoft 365
  • Java
  • Cloud Networking
  • Web Development (HTML, CSS, and Javascript)
  • Database Development
  • Python
  • Linux/Unix Shell Scripting
  • Consultative Sales
  • Report Generation

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Customer Service Representative

Apple Computer
07.2022 - 04.2023

Advanced Diploma - Information Systems Engineering

Sheridan College

High School - Science

The Sovereign School

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Harshdeep Singh