HARSHDEEP KAUR
Winnipeg
Summary
Compassionate and dedicated Mental Health Support Worker with extensive experience supporting youth and adults facing mental health challenges, crises, and substance-related concerns. Skilled in crisis intervention, trauma-informed care, youth engagement, and interdisciplinary teamwork.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Mental Health Support Worker
Winnipeg Regional Health Authority
Winnipeg
07.2024 - Current
- Provide trauma-informed support during mental health crises and emotional distress.
- Support clients in navigating counselling, addiction services, and treatment programs.
- Maintain accurate documentation of client progress, behaviours, and risks.
- Provided transportation assistance for clients who needed help getting to appointments or other necessary locations.
- Attended training seminars related to mental health topics such as trauma-informed care, substance abuse.
- Monitored client progress toward meeting goals outlined in their treatment plan.
- Educated clients about mental health issues and available community resources.
- Completed home visits of transitioned clients to monitor stability while living in community.
- Monitored, evaluated and recorded client progress with respect to treatment goals.
- Provided emotional and psychological support to clients in crisis situations.
- Assisted patients in developing life skills for improved independence.
Live-In Caregiver
Alongside Homecare Services
01.2024 - 06.2024
- Provided full-time personal and emotional care to seniors with diverse needs.
- Assisted with mobility, feeding, hygiene, and medication reminders.
- Prepared meals, monitored diet, and maintained safety routines.
- Documented health changes and communicated concerns promptly.
- Supported household management including cleaning, scheduling, and errands.
- Offered social engagement and companionship to enhance quality of life.
- Communicated effectively with families regarding client care plans.
- Encouraged clients to participate in activities that stimulate mental awareness or physical well-being.
Internship Student
Nancy Dingwall Health & Counselling Centre
09.2022 - 12.2022
- Supported intake, documentation, clerical tasks, and appointment workflows.
- Assisted with wellness events, workshops, and student mental health initiatives.
- Helped prepare resources, reports, and case materials.
- Provided communication support for student inquiries.
- Observed counselling practices and mental health triage processes.
- Supported counseling staff by preparing materials for sessions and workshops.
Caregiver
Cape Breton Regional Hospital
09.2021 - 07.2022
- Assisted patients with daily living needs, emotional support, and mobility.
- Monitored symptoms and reported concerns to medical teams.
- Encouraged social engagement and activity participation.
- Ensured safety, comfort, and adherence to care plans.
- Supported families and maintained clear communication.
Social Worker
One Soul
Delhi
09.2018 - 10.2020
- Conducted assessments and supported clients facing emotional, behavioural, and social challenges.
- Provided crisis intervention, counselling, and coping strategies.
- Coordinated referrals to mental health, medical, and community supports.
- Documented progress and maintained case files.
- Advocated for clients and educated them on mental wellness.
- Delhi
Guidance Counselor
Helping People
Delhi
10.2014 - 06.2016
- Delivered academic, emotional, and career counselling to students.
- Conducted progress assessments and collaborated with parents and teachers.
- Facilitated workshops on career planning, study skills, and emotional health.
- Supported students experiencing anxiety, peer conflict, or academic stress.
- Developed individualized improvement and support plans.
- Delhi
Education
Bachelor of Arts - Community Studies (Psychology Major)
Cape Breton University
Diploma - Sociology
Eden Institute of Technology Management
Diploma - General Studies
Eden Institute of Technology Management
Skills
- Crisis Intervention & De-escalation
- Trauma-Informed Support
- Mental Health & Addictions Awareness
- Behaviour Observation & Risk Identification
- Documentation & Recordkeeping
- Emotional Regulation Techniques
- Cultural Sensitivity
- Community Resource Navigation
- Rapport Building & Communication
- Safety Planning
- Team Collaboration
Certification
- CPR, First Aid & AED, 01/01/23
- WHMIS, 01/01/23
- Advanced Food Safety, 01/01/21
Languages
- English
- Punjabi
- Hindi
Timeline
Mental Health Support Worker
Winnipeg Regional Health Authority
07.2024 - Current
Live-In Caregiver
Alongside Homecare Services
01.2024 - 06.2024
Internship Student
Nancy Dingwall Health & Counselling Centre
09.2022 - 12.2022
Caregiver
Cape Breton Regional Hospital
09.2021 - 07.2022
Social Worker
One Soul
09.2018 - 10.2020
Guidance Counselor
Helping People
10.2014 - 06.2016
Bachelor of Arts - Community Studies (Psychology Major)
Cape Breton University
Diploma - Sociology
Eden Institute of Technology Management
Diploma - General Studies
Eden Institute of Technology Management