Dedicated and compassionate customer service professional with a proven track record in delivering outstanding client experiences in fast-paced environments. Skilled in handling complex inquiries with empathy, professionalism, and attention to detail. Adept at navigating multiple systems and maintaining a high level of accuracy under pressure. Eager to bring a proactive attitude and strong communication skills to the Lifestyle Concierge team at Aspire Lifestyles.
Hi, I’m
HARSHDEEP KAUR
Timmins ,Canada
Summary
Overview
1
year of professional experience
1
Certification
Work History
McDonald’s
Front Counter Cashier
04.2025 - Current
Job overview
- Delivered friendly and prompt service to guests while managing high-volume orders.
Handled transactions with accuracy using digital POS systems and adhered to financial procedures.
Resolved customer issues with professionalism and empathy, enhancing customer satisfaction.
Reliable Cleaning Services – École secondaire catholique Thériault
Custodial Assosiate
09.2024 - 03.2025
Job overview
- Provided consistent cleaning services in accordance with health and safety regulations.
Demonstrated accountability and attention to detail in time-sensitive settings.
Managed supplies and equipment efficiently with minimal supervision.
Deloitte
Virtual Internship – Data Analytics (Technical Insight)
01.2025
Job overview
- Gained exposure to data handling, Microsoft Excel functions, and problem-solving through simulation exercises.
- Practiced reporting and documentation with a focus on accuracy and detail.
- Forage Program
Education
Sheridan CollegeBrampton
Diploma from Computer Programming
04.2024
University Overview
- Relevant Coursework:
- Capstone Project in Troubleshooting: Led a project that involved real-time problem solving and effective troubleshooting under pressure, highlighting adaptability and resilience.
- Data Structures: Developed a strong understanding of algorithm efficiency and data management, fostering systematic organization and critical thinking.
Skills
- Customer Experience & Hospitality
- Conflict Resolution & Problem Solving
- Communication (Phone, Chat, Email)
- Multi-System & Data Entry Proficiency
- Time Management & Prioritization
- Remote Work Discipline
- Microsoft Office (Excel, Outlook, Word)
Languages
English
Full Professional
Certification
Data Analytics Certificate – Deloitte Forage, 2025
Timeline
Front Counter Cashier
McDonald’s
04.2025 - Current
Custodial Assosiate
Reliable Cleaning Services – École secondaire catholique Thériault
09.2024 - 03.2025
Virtual Internship – Data Analytics (Technical Insight)
Deloitte
01.2025
Sheridan College
Diploma from Computer Programming
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