Harshdeep Kaur
Surrey
Summary
I'm a motivated and hands-on Assistant Manager with experience leading teams and managing retail operations at Urban Planet Tsawwassen Mills. I enjoy using data and creative ideas to improve sales and store appearance while making sure customers and team members have a great experience. I'm excited to bring my leadership and problem-solving skills to the Assistant Manager role at Old Navy.
Overview
1
1
year of professional experience
Work History
Assistant Manager
Urban Planet
Tsawwassen Mills
02.2025 - Current
- Company Overview: Retail store specializing in fashion and accessories. Website: [Urban Planet](https://www.urbanplanet.com)
- Lead daily store operations, supervise staff on the floor, and manage closing and cashout procedures
- Support training and development of team members to improve performance
- Oversee visual merchandising and regularly update displays to keep the store fresh and attractive
- Prepare and analyze business reports to track sales, identify trends, and develop strategies for improvement
- Implement new ideas to improve sales, store efficiency, and customer satisfaction
- Handle customer complaints and ensure a smooth shopping experience
- Track KPIs and help implement plans to boost sales and productivity
- Retail store specializing in fashion and accessories. Website: [Urban Planet](https://www.urbanplanet.com)
Manager in Training
Urban Planet
Tsawwassen Mills
10.2024 - 01.2025
- Company Overview: Retail store specializing in fashion and accessories. Website: [Urban Planet](https://www.urbanplanet.com)
- Learned leadership responsibilities through hands-on training with store management
- Supported team leadership, store standards, and execution of daily operations
- Assisted with hiring, onboarding, and coaching new associates
- Gained experience with compliance, shrink reduction, and sales reporting
- Retail store specializing in fashion and accessories. Website: [Urban Planet](https://www.urbanplanet.com)
Sales Associate / Cashier / Stock Associate
Urban Planet
Tsawwassen Mills
- 10.2024
- Company Overview: Retail store specializing in fashion and accessories. Website: [Urban Planet](https://www.urbanplanet.com)
- Provided helpful, friendly customer service on the floor and at checkout
- Managed restocking, product organization, and store recovery
- Built foundational retail skills in a fast-paced setting
- Retail store specializing in fashion and accessories. Website: [Urban Planet](https://www.urbanplanet.com)
Education
Associate of Psychology -
Columbia College
Vancouver, BC09.2024
High School Diploma -
International Public School
Punjab, India01.2020
Skills
- Team Leadership
- Customer Experience
- Retail Operations & Merchandising
- Business Insight
- Creative Problem Solver
- Communication
- Tech Skills
- Inventory management
Availability
Available full-time, including weekdays, weekends, and holidays
Timeline
Assistant Manager
Urban Planet
02.2025 - Current
Manager in Training
Urban Planet
10.2024 - 01.2025
Sales Associate / Cashier / Stock Associate
Urban Planet
- 10.2024
Associate of Psychology -
Columbia College
High School Diploma -
International Public School