Harshdeep Kaur

Work History

WRHA

07.2024 - Current

Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
Supported patients in achieving personal goals through goal-setting exercises and step-by-step guidance.
Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
Enhanced patient well-being by providing empathetic and compassionate support in daily activities.
Maintained confidentiality while documenting patient information according to HIPAA regulations and facility policies.
Improved patient outcomes with accurate documentation of mental health symptoms and progress.
Increased patient engagement in treatment by establishing rapport and building trust with clients.
Liaised between clinical staff and community organizations to coordinate care for patients transitioning from hospitalization back into the community setting.
Participated in ongoing professional development opportunities to stay current on best practices within the field of mental health support.
Documented client progress in confidential files.
Educated clients and families about mental health issues, treatments and resources.

Alongside Homecare Services

01.2024 - 06.2024

Provided personal care for elderly people
Assisted with basic movements
Helped with home organization tasks like paying bills
Monitored client health and medication intake
Provided emotional support and companionship to clients
Transported patients to and from shopping and errands
Performed necessary household tasks such as cooking, laundry, cleaning, and maintenance of the house
Transported to wheelchair daily Act as personal companion including activities such as card playing, reading, and television
Performed all care assistance including showering, oral hygiene, meal prep, and all personal care essentials
Prepared and cooked special dietary meals for my patients
Administered patient's medications and made sure patients had an adequate supply of medications

Nancy Dingwall Health & Counselling Centre

09.2022 - 12.2022

Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement
Provided clerical support, addressing routine, and special requirements
Reported back to instructor to receive day-to-day tasks and responsibilities
Delivered clerical support by handling a range of routine
Analyzed problems and worked with teams to develop solutions
Provided project progress updates and proposed solutions to issues
Participated in workshops and presentations related to projects to gain knowledge
Collaborated with senior management on new initiatives to build confidence

Cape Breton Regional Hospital

09.2021 - 07.2022

Assisted patients with daily living need to maintain general wellness
Engaged patients in meaningful conversation, socialization, and activity
Assisted with feeding and monitored intake to help patients achieve nutritional objectives
Transported individuals to events and activities, medical appointments, and shopping trips
Provided safe mobility support to help patients move around personal and public spaces
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationships
Maintained strong connections within the caregiver community to gain continuous knowledge
Monitored clients' overall health and well-being and noted significant changes
Maintained the entire family's schedule and organized events
Completed regular check-ins and progress reports for each client
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping
Assisted with dress guidance, grooming, meal preparation, and medication reminders
Built strong relationships with clients to deliver emotional support and companionship
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance

One Soul

09.2018 - 10.2020

Interviewed clients, families, or groups to assess situations, limitations, and issues and implement services to address needs
Helped clients develop new coping mechanisms and techniques to drive behavior modification
Maintained regular contact with clients by calling and visiting clients' homes
De-escalated stressful situations through individual and family crisis interventions
Helped clients with recognizing and managing mental health concerns through evidence-based interventions
Supported clients and families with empathy and compassion during difficult times
Advocated for clients to ensure respected rights and wishes
Updated client documentation for accurate, compliant, and current records
Conducted home visits to assess clients' home environment and provide support
Monitored clients' progress to adjust treatment plans accordingly
Documented client progress and activities following agency policies and procedures
Educated clients and families on mental health, wellness, and recovery topics

Helping People

10.2014 - 06.2016

Identified and addressed concerns of incoming students and parents
Reviewed and discussed new students' academic credentials, interests, and educational goals
Maintained positive relationships with students, faculty, alumni, and administration
Used data to monitor students' progress and recommend improvement solutions
Partnered with parents and guardians to promote student success in the school environment
Monitored student progress to drive successful academic outcomes
Advocated for students to access available resources
Empowered students through counseling and skill-building exercises
Advised students on educational, career, and social opportunities
Assisted students in exploring and selecting career paths
Encouraged students to explore age-appropriate and career-related opportunities
Collaborated with parents and teachers to help students reach their potential
Developed and implemented student guidance plans to foster academic success
Helped students develop organizational, time management, and study skills
Analyzed student academic records to assess educational and career goals
Collaborated with parents, school faculty, and social workers to address problems and grow student success