Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
SalesAssociate

Harshdeep Kaur

Winnipeg,MB

Summary

Dynamic and results-oriented professional with a proven track record in customer service and teamwork, honed across roles at 7-eleven, McDonald's, and Subway. Excelled in upselling and enhancing customer satisfaction, demonstrating exceptional multitasking and verbal communication skills. Achieved significant improvements in service efficiency and sales, leveraging strong collaboration and problem-solving abilities.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate

7-eleven
08.2024 - 10.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Crew Member

McDonald's
06.2023 - 12.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Became familiar with products to answer questions and make suggestions.

Crew Member

Subway
08.2022 - 11.2022
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Assisted other team members to achieve goals.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Contributed to increased sales by upselling menu items and promoting special offers.

Education

Diploma - Accounting

Atlantic Career College
Brampton, ON

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Cash Handling
  • Verbal/written communication
  • Upselling

Languages

English
Professional Working

Certification

Manitoba Food Handling

SafeCheck® AdvancedCanadian FoodSafetyCertificationProgram

Timeline

Sales Associate

7-eleven
08.2024 - 10.2024

Crew Member

McDonald's
06.2023 - 12.2023

Crew Member

Subway
08.2022 - 11.2022

Diploma - Accounting

Atlantic Career College

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Harshdeep Kaur