Harshdeep Kaur
Winnipeg,MB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Receptionist
Tommy Gun's Original Barbershop
02.2021 - Current
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Sales Associate
Browns Shoes
09.2021 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Manager on Duty
Le Chateau
02.2018 - 06.2021
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Mentored junior team members for career development, offering ongoing guidance on goal setting, skill-building, and performance improvement strategies.
- Improved team productivity by implementing efficient scheduling and task delegation processes.
- Managed inventory effectively by regularly tracking stock levels and placing orders as needed to minimize waste or shortages.
- Led successful cross-functional projects to drive business growth and improve operational efficiency.
Lab Assistant
Kwantlen Polytechnic University
01.2018 - 05.2020
- Maintained lab by calibrating equipment and cleaning surfaces and items used.
- Collaborated with team members on various projects, resulting in timely completion of experiments.
- Created and updated record of all supplies and equipment to monitor inventory.
- Assisted in troubleshooting issues with instruments or methodologies, leading to prompt resolution of problems experienced during experimentation processes.
- Enhanced lab safety by conducting regular equipment checks and implementing updated protocols.
Education
Biology
Athabasca University
Athabasca, AB05.2024
Associate of Science - Science
Kwantlen Polytechnic University
Surrey, BC05.2020
Skills
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Customer Service
- Database management expertise
- Help Desk Experience
- Telephone skills
- Data Entry
- Organization skills
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Sales Associate
Browns Shoes
09.2021 - 01.2024
Receptionist
Tommy Gun's Original Barbershop
02.2021 - Current
Manager on Duty
Le Chateau
02.2018 - 06.2021
Lab Assistant
Kwantlen Polytechnic University
01.2018 - 05.2020
Biology
Athabasca University
Associate of Science - Science
Kwantlen Polytechnic University