Harshdeep Kaur
Brampton,ON
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
2
2
years of professional experience
Work History
Food and Beverage Attendant
Hoppers
Amritsar, India
02.2022 - 12.2022
- Put together pre-cooked foods, sandwiches and packaged snacks for guests.
- Washed dishes, emptied trash, and ran sanitizing loads during shifts.
- Set up counters and steam tables, filled beverage dispensers and prepared coffee and hot water for tea.
Food Service Worker
Oh Bombay
Kitchener, Canada
11.2023 - 01.2024
- Observed all quality and safety standards for safe food-handling practices.
- Cleaned and sanitized all surface areas and kitchen equipment.
- Maintained food supply closet, including reporting low-stock items and rotating stock efficiently
- Plated food according to quality presentation standards and temperature guidelines.
- Maintained food supply, reported low-stock items and rotated stock.
- Cleaned kitchen equipment, mopped floors and performed daily cleaning duties.
Customer Service Representative
Punjab Insurance
brampton, Ontario
09.2023 - 11.2023
- Handled customer inquiries, payments and service requests.
- Informed customers of promotions and special offers to increase sales.
- Enhanced customer satisfaction with fast, knowledgeable service.
- Met personal, team and company goals in customer service environment.
- Built trusting relationship with customers to better understand needs.
- Delivered fast and friendly service to handle questions and service complaints.
- Addressed and resolved customer concerns and complaints.
Education
High School Diploma -
BDS INSTITUTE
Amritsar01-2023
High School Diploma -
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04-2025
Skills
- Data Entry
- Report Generation
- Data Collection
- Scheduling
- Food Handling
- Order Verification
- Guest Relations
- Cash Handling
- Safety Awareness
- First Aid Training
- Wine Knowledge
- Appointment Coordination
- Facility Oversight
- Financial Management
Affiliations
Kitchener, ON N2G 0E9
Languages
Timeline
Food Service Worker
Oh Bombay
11.2023 - 01.2024
Customer Service Representative
Punjab Insurance
09.2023 - 11.2023
Food and Beverage Attendant
Hoppers
02.2022 - 12.2022
High School Diploma -
BDS INSTITUTE
High School Diploma -
Conestoga College Institute of Technology And Advanced Learning