Harshdeep Grewal
Mission,BC
Summary
Motivated Business Administration student with hands-on experience in customer service and cash office operations. Skilled in handling financial transactions, balancing accounts, and delivering excellent client support. Strong analytical and organizational abilities with a keen interest in banking and financial services. Seeking an opportunity to apply academic knowledge and practical experience to contribute to a dynamic financial institution.
Overview
5
5
years of professional experience
Work History
Freelance Reselling
Self-employeed
07.2020 - Current
- Conducted market research to identify profitable trends and pricing strategies
- Created compelling listings with high-quality product photography
- Managed customer service, responding to inquiries, resolving issues, and
maintaining 5-star reviews
Cash Office Assistant
Save on foods
03.2025 - 08.2025
- Processed and reconciled daily cash, credit, and debit transactions with accuracy.
- Balanced tills, prepared deposits, and investigated discrepancies.
- Coordinated and managed employee schedules to ensure proper staffing levels.
- Monitored and approved staff clock-in/clock-out times, ensuring accurate payroll reporting.
Customer service
Save on Foods
01.2024 - 08.2025
- Provided friendly and efficient service to customers, ensuring a positive shopping experience
- Assisted customers with locating products, answering questions, and resolving issues promptly
- Operated cash registers, processed transactions, and handled returns or exchanges
Manager
Pizza Hut
07.2020 - 01.2024
- Coached, mentored, and trained team members to improve job performance
- Provided excellent customer service and resolved customer complaints in a timely manner
- Closed and opened store systems
- Tracked business expenses
Education
Bachelor of Business Administration -
University of the Fraser Valley
Skills
- Customer service
- Team leadership
- Time management
- Cash handling expertise
- Highly driven
- Organizational skills
ADDITIONAL INFORMATION
Languages: English, Punjabi
Timeline
Cash Office Assistant
Save on foods
03.2025 - 08.2025
Customer service
Save on Foods
01.2024 - 08.2025
Freelance Reselling
Self-employeed
07.2020 - Current
Manager
Pizza Hut
07.2020 - 01.2024
Bachelor of Business Administration -
University of the Fraser Valley
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