Harshawn Singh Dhandwar
Brampton,ON
Summary
Highly motivated and experienced professional with a strong background in supervisory roles, package handling, dispatching, and customer service. Demonstrated ability to oversee daily operations, manage high-stress situations, and improve workflow efficiency. Proven track record in maintaining safe work environments, enhancing team productivity, and resolving customer complaints. Skilled in leadership, problem-solving, and time management, with a focus on achieving organizational goals and providing exceptional service. Adept at training and mentoring staff to achieve high performance and collaboration. Possess a strong aptitude for sales, with a natural ability to connect with customers and drive results, despite having no formal sales experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Supervisor
Carraway
2023.04 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
Package Handler
FedEx Ground
2022.05 - 2023.11
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Dispatcher
Alpha 1 Transport Inc
2022.02 - 2023.04
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Fast Food Worker
McDonald's
2021.02 - 2022.01
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
Education
Bachelor of Arts - Criminology
York University
Toronto, ON06.2026
High School Diploma -
Louise Arbour Secondary School
Brampton, ON06.2022
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Data Entry
- Stress Tolerance
- Customer Service
- Teamwork and Collaboration
- Problem-solving skills
- Time Management
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Certification
OMVIC
OMVIC
Additionally, I hold an OMVIC license, showcasing my commitment to professionalism and compliance in the motor vehicle sales industry.
Timeline
Supervisor
Carraway
2023.04 - Current
Package Handler
FedEx Ground
2022.05 - 2023.11
Dispatcher
Alpha 1 Transport Inc
2022.02 - 2023.04
Fast Food Worker
McDonald's
2021.02 - 2022.01
Bachelor of Arts - Criminology
York University
High School Diploma -
Louise Arbour Secondary School