Harsha Sagiraju (Canadian Citizen)
Toronto,ON
Summary
Strong leader and implementer with around 16+ years in designing and delivering BI & Big Data solutions/services to multiple clients across Europe, Asia and North America.
Specialties: Technology leadership, architecture, building great teams, strategy planning, project management, client/partner management and budget planning.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Manager - Data Engineering
Big Block Inc
Toronto, ON
10.2018 - Current
Manage and lead design and develop big data solutions for clients and take care of support (service delivery) - Integrate.io
Manage and lead design and develop big data solutions for data engineering team and service delivery - Moodys Analytics
Lead application architecture and service delivery in AWS - Big Data solutions - Canadian Institute for Health Information (CIHI)
Technical Specialist -Big Data/Cloud
Citco Fund Services
Toronto, Ontario
03.2018 - 09.2018
Lead design and building Data Lake for Citco as part of CSG(Citco Software Group) in AWS. Providing BI/DW solutions on top of Data Lake.
Develop and maintain service catalog, cataloging existing services/projects
Formulated and implemented SLA Structure, incorporating customer based and services based SLAs
Negotiated and maintained operational level agreements with service delivery and technology functions
Analyze and review service performance against SLAs, driving CI initiatives
Organized service levels reviews with stake holders, technology providers and improve service levels
Lead Data Engineer
Target
Bangalore, Karnataka
05.2017 - 01.2018
Lead development of Big Data pipelines for Data science projects with the best possible technologies.
Build demand forecasting engine for apparels
Product owner/Manager of Target Case Management (ArcherGRC)
Develop and admin ArcherGRC solutions at Target
Daimler Service Manager - Big Data
Mercedes Benz R&D Bangalore
Bangalore, Karnataka
09.2014 - 04.2017
Worked at Mercedes Benz Research and Development India Pvt Ltd as a service manager in Big data/Hadoop. Lead Big data platform development/maintenance efforts for Mercedes Benz for Europe,Middle East and Asia Pacific region.
Led a team of 15 service delivery specialists(Internal and External) ensuring timely delivery of Big Data Platform services to external and internal stake holders.
Developed and implements service improvement initiatives resulting in 20% increase in customer satisfaction
Collaborated with cross functional teams to streamline processes, reducing service delivery cycle time by 30%
Managed vendor relationships with Hortonworks and Infosys, negotiating contracts to ensure cost-effective and high quality service delivery
Prepared and presented KPIs and service deliver achievements to internal and external stake holders
Develop and maintain service catalog, cataloging existing services/projects
Formulated and implemented SLA Structure, incorporating customer based and services based SLAs
Negotiated and maintained operational level agreements with service delivery and technology functions
Analyse and review service performance against SLAs, driving CI initiatives
Organized service levels reviews with stake holders, technology providers and improve service levels
Analyst Data Quality - BI/Big Data
Target
Bangalore, Karnataka
09.2008 - 09.2014
Product owner/Manager of Target Case Management (ArcherGRC)
Develop and admin ArcherGRC solutions at Target
Support analytics teams on TCM data analysis
Build datamarts and datapipelines for analytics teams
Education
MBA - International Business
03.2011
Bachelor of Science - Computer Science
03.2008
Skills
- Data engineering
- Solution Architecture
- Big Data
- Cloud Data engineering (AWS, Azure and GCP)
- Spark
- Hadoop, hive and MapReduce
- Cloudera and Hortonworks
- RSA ArcherGrc
- Governance Risk and Compliance (GRC)
- Technology leadership
- Building great teams
- Strategy planning
- Snowflake
- Databricks
- Talend
- Cognos, Power BI & Tableau
- Teradata, SQL server, Azure Synapse
- DevOps
- Agile, Scrum
- Service Delivery management
- ITIL (Incident, Change, Problem management)
Accomplishments
CUSTOMER DATA PLATFORM (CDP) :
I built a CDP platform for one of my client and achieved below outcome:
- A single universal Customer 360 database replacing multiple separate team databases
- Significant deduplication of records for greater accuracy in reaching customers
- Ability to create flexible predictive modeling accounting for customer experiences beyond gaming
Affiliations
- ABCD award at Mercedes Benz for first Big Data cluster
- ABCD for setting up Big Data service delivery as a service delivery manager
- Target India Quartely Award
Certification
- AWS Certified Solutions Architect
- Cloudera certified developer for apache hadoop
Timeline
Manager - Data Engineering - Big Block Inc
10.2018 - Current
Technical Specialist -Big Data/Cloud - Citco Fund Services
03.2018 - 09.2018
Lead Data Engineer - Target
05.2017 - 01.2018
Daimler Service Manager - Big Data - Mercedes Benz R&D Bangalore
09.2014 - 04.2017
Analyst Data Quality - BI/Big Data - Target
09.2008 - 09.2014
St Josephs College of Commerce - MBA, International Business
Vivesvaraiah Technology University - Bachelor of Science, Computer Science
- AWS Certified Solutions Architect
- Cloudera certified developer for apache hadoop
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