Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Harsharan Singh Saini

Scarborough,ON

Summary

Customer Service, Sales, Day-to-day kitchen operations, Chef Experience, Inventory Control, People Management, Organizational skills, Multi-tasking, Search Engine & Online Marketing, Digital Marketing personnel and Entrepreneurial skills. Tools knowledge- Strong computer skills including (but not limited to) Microsoft Office Suite. Experience working independently and as a team with minimum supervision. Excellent interpersonal and communication skills to work effectively as the first point of contact. Forward-thinking professional offering more than 4 years of experience working in fast-paced kitchens. Skilled at staying focused and productive in high-stress situations and maintaining calmness in busy times.

Overview

6
6
years of professional experience

Work History

Chef

THE RED EYE DINER ( CHEFS HALL)
05.2023 - 11.2023
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Monitored line processes to maintain consistency in quality, quantity, and presentation.
  • Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Collaborated with staff members to create meals for large banquets.
  • Placed orders to restock items before supplies ran out.
  • Maintained well-organized mise en place to keep work consistent.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
  • Obtained fresh, local ingredients to lower grocery costs.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.

Restaurant Owner (Cloud Kitchen)

Kalakaar –The Punjabi Gourmet
06.2019 - 03.2023
  • Training new employees and providing them with on-the-job training to ensure that they are able to perform their jobs safely and efficiently
  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Establishing relationships with suppliers to ensure the restaurant has access to the products it needs to operate efficiently
  • Reviewing financial statements and sales reports to monitor business performance and make adjustments where necessary
  • Maintaining an inventory of food items to ensure that there is always enough for customers to purchase without running out, Control operational costs and identify measures to cut waste
  • Estimate future needs for goods, kitchen utensils and cleaning products
  • Scheduling staff members’ shifts and making sure that they are aware of their schedules
  • Supervising employees’ work performance and addressing performance issues as they arise
  • Training employees in food preparation techniques, including cooking methods and food safety practices
  • Overseeing the restaurant’s operation, including hiring and firing staff members and maintaining inventory levels of supplies
  • Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
  • Providing customer service by greeting patrons, seating them in booths or at tables, and serving food and beverages
  • Promote the brand in the local community through word-of-mouth and restaurant events (e.g
  • Discounts and social media ads)
  • Manage restaurant’s good image and suggest ways to improve it.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Managed payroll, daily deposits, and cost controls.
  • Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.

Senior Sales Executive

SHARP Sure Corporation
11.2017 - 02.2019
  • Cultivating exceptional relationships with customers to ensure a continuous flow of sales revenue
  • Identifying promising prospects through cold-calling, networking, and customer referrals
  • Ensuring that all sales administration and customer service activities run smoothly
  • Providing overall guidance to newly-recruited Sales Representatives
  • Maintaining accurate records of the total number of sales made, potential and existing customers, as well as sales employee performance evaluations
  • Assisting newly-recruited or less experienced Sales Representatives in answering technical questions posed by customers
  • Analysing sales metrics to determine whether current sales strategies are effective
  • Conducting in-depth research on competitors' products, pricing, and market success to gain insight into customer preferences and interests
  • Collaborate with other departments to ensure billing accuracy, process new contracts and sales Processes, verifies and audits invoices, payments, refunds, disputes, adjustments
  • Manage Invoice Files ensuring invoices/credit note files are submitted accurately and in a timely fashion.
  • Utilized multiple marketing strategies to improve profitability.
  • Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.
  • Prospected leads, scheduled meetings and converted targets into customers at 70% rate.
  • Prospected leads, scheduled meetings and converted targets into customers at 82% rate.

Education

Global Business Management -

Fleming College (Toronto)
Toronto
08.2024

B.M.S - Bachelor of Management Studies - Finance

Mumbai University (India)
04.2017

Skills

  • Pantry Restocking
  • Equipment Maintenance
  • Regulatory Compliance
  • Workflow Optimization
  • Business Management
  • Staff Coordination
  • Resource Management
  • Menu Development
  • Purchasing
  • Meal Preparation
  • Vendor Relations
  • Cost Control
  • Complex Problem-Solving
  • Verbal and Written Communication
  • Kitchen Operations
  • Hospitality Service Expertise
  • Banquets and Catering
  • Menu Planning
  • New Hire Training
  • Recipes and Menu Planning

Languages

English
Hindi
Punjabi

Timeline

Chef

THE RED EYE DINER ( CHEFS HALL)
05.2023 - 11.2023

Restaurant Owner (Cloud Kitchen)

Kalakaar –The Punjabi Gourmet
06.2019 - 03.2023

Senior Sales Executive

SHARP Sure Corporation
11.2017 - 02.2019

Global Business Management -

Fleming College (Toronto)

B.M.S - Bachelor of Management Studies - Finance

Mumbai University (India)

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