Harshal Deora
San Bruno
Summary
Skilled Truck Driver with 9 year experience in commercial driving with air breaks. Familiarity with safety regulations, vehicle maintenance, and efficient route planning & ensuring reliable and timely deliveries. Strengths include advanced driving techniques, adaptability to changing weather conditions, and strong communication skills for coordinating with dispatchers and customers. Previous roles brought about improvements in delivery efficiency and fuel management through strategic planning and routine vehicle checks. Safety-focused professional with outstanding work ethic with zero accidents. Skilled in customer service and following dot requirements and good safety practices. Licensed for operation.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Gate Gourmet
San Francisco
10.2023 - Current
- Responsible for dispatching flight catering operations in a timely and efficient manner.
- Ensuring all tasks are completed according to safety regulations and standard procedures. Operate a 26-foot high-raised commercial box truck with airbrakes.
- Perform pre-trip and post-trip vehicle inspections.
- adhere to airport security protocols, and coordinate with airline staff to ensure accurate and on-time catering services.
- Maintain compliance with company policies, FAA regulations, and food safety standards while performing physically demanding tasks.
- Maintain a smooth and secure workflow in a high-paced environment.
Customer Service Representative
Elevate360 Facebook
Menlo Park
02.2020 - 06.2022
- Provided exceptional customer service by assisting visitors, employees, and guests in navigating the Facebook Menlo Park campus.
- Communicated effectively with team members and security personnel to provide accurate information and uphold site policies.
- Maintained knowledge of campus layouts and updated changes to better assist customers efficiently.
Customer Service Representative
Gate Gourmet
San Francisco
04.2017 - 01.2021
- Driving specialised catering trucks to aircraft gates
- Removing old food carts and loading new ones efficiently
- Adhering to strict schedules to meet aircraft turnaround times
- Performing physically demanding tasks, covering 20,000–23,000 steps per shift
- Working 8 to 10 hours per day in a fast-paced, physically intensive environment
- Operate a 26-foot high-raised commercial box truck
Education
Bachelor of Science - Computer Applications Development
Monad University
New Delhi India08-2023
High School Diploma -
Central Academy
India05-2015
Skills
- Customer service
- Dispatch operations
- Safety regulations
- Vehicle inspections
- Workflow management
- Problem solving
- Physical stamina
- Task prioritization
- Effective Verbal and written communication
- Pre-and post-trip inspections
- Time management
- Physical endurance
- Heavy lifting capacity
- Trip planning efficiency
- Maintaining safety
- Safe driving skills
- Safe driving practices
- Safety hazard detection
- Truck driving
- Equipment inspection
- Resource optimisation
- Decision-making under pressure
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Punjabi
Professional
Certification
- Fork Lift operator
- Air brakes
Timeline
Customer Service Representative
Gate Gourmet
10.2023 - Current
Customer Service Representative
Elevate360 Facebook
02.2020 - 06.2022
Customer Service Representative
Gate Gourmet
04.2017 - 01.2021
Bachelor of Science - Computer Applications Development
Monad University
High School Diploma -
Central Academy