Harsha Chandrasena
Winnipeg,Manitoba
Summary
An experienced Technical Lead with a sound technical background in IFS ERP systems and 9+ year experience in IFS eco system qualified with an MBA, seeking a new challenging career in the field of Information Technology and Management.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Technical Lead
Hoist Global Tech solutions Inc.
Ottawa, Ontario
09.2023 - Current
- Managed and guided the organization's Global CRIM development team.
- Planned CRIM delivery strategies to ensure successful go-live in global IFS implementation projects
- Conducted on-demand customer trainings for IFS configurations and delivery processes
- Managed multiple ERP implementation projects as Technical Solution Manager for IFS Cloud and Apps 10.
- Served as the primary resource for IFS implementation projects, specializing in IFS configurations and data migrations.
- Oversaw CRIM developments and actively contributed to the development process, ensuring successful management of CRIM deliveries during the ERP implementation project.
- Served as the primary technical lead for ERP implementation projects, overseeing solution design
- Conducted regular meetings with project stakeholders to update them on the progress of projects
- Created training material on IFS Technical activities for new recruits
Senior Technical Analyst
Hoist Global Tech Solutions Inc.
Ottawa, Ontario
10.2020 - 09.2023
- Managed multiple ERP implementation projects as Technical Solution Manager for IFS Cloud and Apps 10
- Acted as Data Migration Lead for multiple IFS implementation Projects, overseeing the entire data migration process from start to finish
- Development of IFS configurations (Custom objects, Lobbies, IFS connect, Transformer modifications, etc..)
- Conducting Data Migrations using IFS Cloud DMM, IFS Migration Toolkit and Standard IFS Migration jobs.
- Performed activities related to extracting and cleansing of data during the transition from SAP to IFS Apps 10 implementation.
- Led meetings with business users to establish data migration mappings.
- Created requirement specifications, training materials, and technical documentation for customers and consultants.
- Served as escalation coordinator and primary contact for technical support in IFS Application support, assisting customers across Canada
- Resolved critical technical issues to ensure prompt and reliable customer service
- Created and implemented production data repair scripts with IFS standards, effectively resolving critical system issues for customers
- Implemented effective reporting system and facilitated regular meetings for status updates.
Senior Software Engineer
Xitricon Private Limited
Colombo, Sri Lanka
01.2020 - 09.2020
- Developed Customizations, Configurations, and Reports for IFS applications 10 in the implementation project at International Maritime Industries - Dammam Saudi Arabia (On site).
- Collaborated with customers and consultants in gathering requirements and devising prompt and effective solutions
- Implemented customizations of IFS apps 10 for clients in the Middle East
- Handled IFS permission set for implementation and support projects in the Middle East
- Provided Technical Support for IFS Customers in Middle East region
Senior Software Engineer
IFS R&D International
Colombo, Sri Lanka
10.2017 - 12.2019
- Contributing as a Senior Software Engineer in the Supply Chain product area while providing technical expertise for IFS Sales and Marketing / CRM.
- Conducted technical investigations, developed data repairs, and designed IFS reports for system issues reported to IFS support organization
- Developed customized solutions in IFS Application versions 7, 7.5,8,9 and 10 to meet diverse customer requirements.
- Conducting technical trainings for new recruits and creating training material.
- Mentored newly hired team members
Software Engineer
IFS R&D International
Colombo, Sri Lanka
12.2014 - 09.2017
- Conducted technical investigations, developed data repairs, and designed IFS reports for system issues reported to IFS support organization
- Developed customized solutions in IFS Application versions 7, 7.5, and 8 to meet diverse customer requirements.
- Specialized in Supply Chain Management as a Technical Support consultant within IFS Global Support Organization's Supply Chain Management Team, offering timely and robust solutions for IFS.
- Implemented technical solutions for Central Europe customers as an IFS technical consultant in the IFS Germany office located in Erlangen.
Education
MBA - Business Management
Cardiff Metropolitan University
United Kingdom02-2019
Bachelor of Science - Computer Science Special
University of Peradeniya
Sri Lanka01-2015
Skills
- ERP implementations methodologies
- Technical Project Management
- IFS Configurations / Development / Integrations
- IFS Cloud Build Place / Delivery handling
- Data Migration (MTK / Standard IFS Migration / IFS Cloud DMM)
- Database knowledge in Oracle and PLSQL
- Report Designer Development
- Microsoft Office Tools
- Project Management
- Critical problem solving
- Analytical skills
- Inductive reasoning
- Communication and interpersonal skills
- Process Improvements
- Negotiation and conflict management
- Team building and collaboration
Certification
- IFS Certified Technical Consultant
- IFS Certified Specialist Developer for IFS Applications 10
- IFS Applications 10 Essentials for Consultants
- IFS Business Value Engineering Essential
- IFS Scope Tool Essentials
- Microsoft Power BI - A Complete Introduction
Affiliations
- Western Group Canada IFS Implementation Project Canada (TSM)
- Carrix Global IFS Cloud Implementation Project Panama (TSM)
- Verbom IFS Apps 10 implementation Project Canada (TSM)
- De havilland Aircrafts IFS Apps 10 Implementation Project Canada (Data Migration Lead and Technical Support coordinator after go live)
- IMI Saudi Arabia IFS Apps 10 Implementation Project (CRIM Developer)
Languages
English
Professional
Sinhala
Native/ Bilingual
References
References available upon request.
Timeline
Technical Lead
Hoist Global Tech solutions Inc.
09.2023 - Current
Senior Technical Analyst
Hoist Global Tech Solutions Inc.
10.2020 - 09.2023
Senior Software Engineer
Xitricon Private Limited
01.2020 - 09.2020
Senior Software Engineer
IFS R&D International
10.2017 - 12.2019
Software Engineer
IFS R&D International
12.2014 - 09.2017
MBA - Business Management
Cardiff Metropolitan University
Bachelor of Science - Computer Science Special
University of Peradeniya
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