Satparkash
Calgary
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Staples
08.2023 - Current
- Contribute to the sales and margin goals in the services area of the store, including print, digital marketing, shipping and tech services.
- Own the appearance and standards of the solutions shop, and partner with the solutions shop team to maintain supplies.
- Review the online dash board and filter the processing of customer orders in an efficient, accurate manner.
- Pay close attention to detail and instructions, and manage projects while following proper production procedures (set-up, quality control, and finishing).
- Connect, Share, and Partner with customers to discover sales opportunities.
- Created a best-in-class customer experience especially when managing customer queues.
- Providing operational excellence and customer experience are very important aspect of my role. I operated cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of my department.
Teacher
Central Board Of Education
10.2016 - 09.2022
- Review instructional content, methods, and student evaluations to assess strengths and weaknesses, and to develop recommendations for course revision, development, or elimination
- Confer with parents and staff to discuss educational activities, policies, and student behavioral or learning problems
- Confer with other staff members to plan and schedule lessons promoting learning, following approved curricula
- Attend professional meetings, conferences, and workshops to maintain and improve professional competence
- Teach personal development skills such as goal setting, independence, and self-advocacy
- Confer with parents or guardians, teachers, administrators, and other professionals to discuss children's progress, resolve behavioral, academic, and other problems, and to determine priorities for students and their resource needs
- Adapt teaching methods and instructional materials to meet students' varying needs and interests
- Coordinate and direct extracurricular activities and programs such as after-school events and athletic contests
- Maintain accurate and complete student records as required by laws, district policies, and administrative regulations
- Observe and evaluate students' work to determine progress, provide feedback, and make suggestions for improvement
- Assign and grade class work and homework.
Education
Bachelors Of Education - Education
Lord Krishna College Of Education
Ambala, Haryana06.2019
Masters of Commerce - Commerce
Panjab University
Ludhiana, Punjab05.2016
Bachelors Of Commerce - Commerce
Panjab University
Ludhiana, Punjab04.2014
Skills
- Teamwork
- Time Management
- Communication
- Attention to Detail
- Adaptability
- Paperwork Processing
Languages
English
French
Hindi
Punjabi
Timeline
Customer Service Representative
Staples
08.2023 - Current
Teacher
Central Board Of Education
10.2016 - 09.2022
Bachelors Of Education - Education
Lord Krishna College Of Education
Masters of Commerce - Commerce
Panjab University
Bachelors Of Commerce - Commerce
Panjab University
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