Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Harsh Yadav

Oshawa,ON

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills. Holds a strong commitment to maintaining cleanliness standards, passionate about delivering high levels of guest satisfaction.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Housekeeping Lead

Fairfield by Marriot
Niagara Falls
10.2022 - 04.2023

Managed housekeeping team and ensured adherence to established cleaning standards.

Supported Manager in assigning the work of Room Attendants and House Attendants and assist the Housekeeping employees by jumping in and cleaning as needed.

Checked and Maintained adequate level of supplies and material and request replenishment of supplies as required.

Inspired the team to achieve high standards of work and guest care.

Followed all emergency procedures.

Ensured all guest comments and feedback are acknowledged and followed up promptly.

Security Supervisor

NEPTUNE SECURITY
Mississauga
12.2021 - 11.2022

Raising Team Performance

Involvement in New Hire Selection & Training

Regular Communications and Reporting to Management


Maintaining Team Discipline & Compliance to Standards / Regulations

Audit and Monitoring the team and guiding them.

Ensuring safe working environment for the team.

Customer Service Representative

Petro Canada
Oshawa
10.2021 - 01.2022

Operate the cash register and process customer payments
Provide excellent customer service and resolve complaints
Restock the store as needed
Ensure all store policies and procedures are being followed
Maintain a clean and orderly work area
Monitor the store for shoplifters and report any suspicious activity

Balance the cash register and report any discrepancies

Education

Post Graduate Diploma - Hospitality And Tourism Management

Niagara College, Niagara-on-the-lake, Ontario
Niagara-on-the-Lake
04-2023

Post Graduate Diploma - Project Management

Georgian College of Applied Arts And Technology
Barrie, ON
04-2022

Skills

Team Management

Quality Control

Process Improvement

Training and Development

Guest Services

Hygiene Standards

Scheduling

Certification

  • First Aid and CPR
  • Fire Safety
  • Customer Service Standards Training
  • Workplace Violence and Harassment
  • HRIS Management
  • HS-4
  • Human Right Training
  • Workplace Respect
  • Customer Service

Timeline

Housekeeping Lead

Fairfield by Marriot
10.2022 - 04.2023

Security Supervisor

NEPTUNE SECURITY
12.2021 - 11.2022

Customer Service Representative

Petro Canada
10.2021 - 01.2022

Post Graduate Diploma - Hospitality And Tourism Management

Niagara College, Niagara-on-the-lake, Ontario

Post Graduate Diploma - Project Management

Georgian College of Applied Arts And Technology
Harsh Yadav