Harsh Sharma
Scarborough,ON
Summary
Customer-focused professional experienced in retail, financial services, warehouse operations, and packaging. Increased sales and resolved customer concerns through effective communication and organizational practices. Committed to delivering value in customer service while adapting to new challenges and enhancing organizational brand.
Overview
4
4
years of post-secondary education
4
4
years of professional experience
Work History
Assembler
Calstone inc
07.2026 - Current
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
- Collaborated with team members to complete tasks efficiently and accurately.
- Kept shelves, workstations and pallet areas neat and tidy to maintain a safe work environment.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
Warehouse Associate
Altrum
Scarborough, ON
11.2025 - Current
- Pick, pack, and prepare customer orders using WMS systems.
- Ensured accuracy in order fulfillment, minimizing shipping discrepancies.
- Meet daily productivity targets and service KPIs.
- Support timely fulfillment to improve customer satisfaction.
- Supported timely order fulfillment, enhancing customer satisfaction.
- Assisted in receiving and stocking incoming shipments, maintaining inventory flow.
Packer / Skid Builder
Apollo Health and Beauty
North York, ON
01.2026 - 06.2026
- Packed products efficiently for timely shipment in fast-paced warehouse environment.
- Constructed and organized skids/pallets for optimized transportation and storage.
- Executed accurate labeling and secure packaging to enhance product integrity.
- Maintained workplace safety and cleanliness standards.
- Assisted with loading, staging, and inventory handling.
Sales Executive
Tata AIA Life Insurance
New Delhi
08.2024 - 09.2025
- Generated qualified leads and boosted sales performance by 30%.
- Conducted client consultations to assess needs and explain financial products tailored to individual goals.
- Managed CRM records and responded to customer inquiries to enhance satisfaction and streamline communication.
- Managed CRM records and handled customer inquiries.
- Cultivated long-term client relationships, fostering loyalty and repeat business through personalized service.
Logistics Associate
Bulk Powders
Colchester
09.2022 - 02.2023
- Processed high-volume inbound and outbound shipments to support timely delivery.
- Conducted quality checks to verify order accuracy and minimize errors.
- Maintained optimal inventory levels to achieve daily operational targets.
- Adhered to safety protocols to maintain a secure work environment.
Customer Service Associate (Part-Time)
Domino's
Colchester
07.2022 - 08.2022
- Provided exceptional customer service in fast-paced environment, enhancing customer experience.
- Processed payments using POS systems.
- Resolved customer concerns and ensured satisfaction.
- Worked with team members to ensure consistent service levels, contributing to overall customer satisfaction.
Education
Master of Business Management (MBM) - Logistics And Supply Chain Management
University of Essex
Colchester , Uk 09.2021 - 02.2023
Bachelor's Degree - English Language And Literature
Swami Vivekanand Subharti University
Delhi, India 04.2018 - 09.2020
Skills
- Assembly Techniques
- Logistics
- Order Processing
- Quality control
- Workplace Safety
- Time Management
- Problem Solving
- Customer Service
- Complaint Resolution
- Team Collaboration
- Communication
- Adaptability
Timeline
Assembler
Calstone inc
07.2026 - Current
Packer / Skid Builder
Apollo Health and Beauty
01.2026 - 06.2026
Warehouse Associate
Altrum
11.2025 - Current
Sales Executive
Tata AIA Life Insurance
08.2024 - 09.2025
Logistics Associate
Bulk Powders
09.2022 - 02.2023
Customer Service Associate (Part-Time)
Domino's
07.2022 - 08.2022
Master of Business Management (MBM) - Logistics And Supply Chain Management
University of Essex
09.2021 - 02.2023
Bachelor's Degree - English Language And Literature
Swami Vivekanand Subharti University
04.2018 - 09.2020