Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Harsh Sardhara

Harsh Sardhara

Kitchener,ON

Summary

Highly focused and motivated Business Marketing graduate, familiar with all major marketing standards and systems. Excellent interpersonal and communication abilities and possess a wide range of technical skills necessary for innovative design and application. Creative and data-driven candidate with extensive knowledge of marketing strategies and media research. Passionate about driving brand awareness and product performance. Skilled at tracking marketing trends and interpreting results to develop innovative new procedures.

Overview

10
10
years of professional experience
1
1
Certification

Work History

General Manager of Food Service

Harvey's
09.2018 - Current
  • Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Oversaw training of more than 3 team members.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Formulated and implemented marketing strategies to increase sales and customer loyalty.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Developed unique events and special promotions to drive sales.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Reviewed and approved employee schedules and timesheets.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.

Convenience Store Supervisor

Transfers Cafe
01.2016 - 01.2018
  • Completed daily paperwork on sales reporting, banking and payroll reporting.
  • Protected employees and customers by providing safe and clean store environment in bathrooms, on shelves, floors and fridge doors and around store entrance.
  • Selected, developed and effectively led highly-engaged team, conducting employee performance reviews to address under-performance issues and safeguard productive team dynamic and morale.
  • Managed appropriate inventory levels of product at store to avoid shrink and waste, placed orders for inventory running low and evaluated sales performance of items to plan for future stocking strategy.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Successfully drove new products to increase annual profits by 15%

Line Operator

Ths Industries
01.2016 - 05.2016
  • Helped Mechanics clearing jam-ups in line machines.
  • Packaging products in line.
  • Observing Machines to make them run efficiently, as they were old and ran only by mechanics.
  • Followed job order for product specifications, dimensions, tolerances and sequence of operations.
  • Inspected finished products for quality and adherence to customer specifications.
  • Loaded and unloaded product on and off conveyor line by routinely lifting up to 100 pounds

Real Estate Professional

GIRIVAR Realty
01.2014 - 08.2015
  • Communicated with clients to understand property needs and preferences.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Coordinated appointments to show marketed properties.
  • Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
  • Informed home buyer of sales, construction and warranty processes.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Developed and presented proposals to clients to raise awareness of potential real estate investments.

Education

Advance Diploma - Business Marketing

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
08.2018

High School Diploma -

AMRUT FIRDAUS
Ahmedabad
03.2014

Skills

  • Project management, Test Planning, Event planning and execution
  • Keen to progress career and take increased responsibility
  • Excellent oral and written communication skill
  • Independent self-starter, positive work attitude and highly motivated
  • Proactive, results-oriented, self-motivated, and willing to be part of larger team Demonstrated success working collaboratively in team
  • Order Accuracy
  • Cost Control
  • Quality Inspection and Control
  • Active Listening
  • Supply Ordering and Management
  • Resource Allocation
  • P&L Responsibility

Certification

  • Software Developer, MUDRA COMPUTER EDUCATION - 2014 To 2015
  • CADET RANK (INDIAN ARMY), National Cadet Corps. - 2011

Timeline

General Manager of Food Service

Harvey's
09.2018 - Current

Convenience Store Supervisor

Transfers Cafe
01.2016 - 01.2018

Line Operator

Ths Industries
01.2016 - 05.2016

Real Estate Professional

GIRIVAR Realty
01.2014 - 08.2015

Advance Diploma - Business Marketing

Conestoga College Institute of Technology And Advanced Learning

High School Diploma -

AMRUT FIRDAUS

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Harsh Sardhara