Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
Tim Hortons
Ontario
04.2023 - Current
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Security Guard
Paladin Security
Niagara Region Hospital
07.2023 - 04.2024
Conducted regular inspections to detect and prevent incidents
Provided assistance to staff, patients, and visitors, maintaining a professional demeanor
Documented daily activities and incidents in detailed reports
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Reported suspicious activities and persons to law enforcement.
Improved overall security by conducting regular patrols and monitoring surveillance systems.
Salesman
Ravindra Sales
Panchkula, Haryana, India
11.2021 - 11.2022
Took daily inbound calls and key-entered orders, faxes, and backorders for assigned accounts and clients
Kept detailed records of sales and updated the database regularly to maintain top-notch service
Communicated with customers as soon as problems arose to find quick solutions before issues became serious
Increased sales by making recommendations to promote the effectiveness of the brand and the benefits of the product
Increased sales by offering advice on purchases and promoting additional products.
Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
Education
Associate's Degree - General Arts and Science
Niagara College
Niagara-on-the-Lake, ON
08.2024
High School - General Arts and Science
Holy Child
Panchkula, Haryana
03.2021
Skills
Goals and performance-oriented
Highly competitive
Self-motivated
Excellent knowledge of customer rapport
Customer relations
Proficient in Microsoft Excel
Proficient in Microsoft Word
Proficient in Microsoft PowerPoint
Excellent oral communication skills
Excellent written communication skills
Strong problem-solving abilities
Ability to handle stressful situations
Effective multitasking
Time management
Detail-oriented
Focus on accuracy
Team collaboration
Leadership skills
Certification
Standard First Aid (Level C Intermediate Level) CPR and AED, 03/01/23, 03/01/26
Security Guard License Number 11409704, 05/01/23, 06/01/26
FORKLIFT (Counterbalance Electric & Counterbalance Propane), 10/25/24, 10/24/27