Harsh Patel
North York,ON
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
1
1
year of professional experience
Work History
Operations Supervisor
Masonite International Corp
10.2022 - 05.2023
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity.
- Managed internal operational standards and productivity targets.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
Customer Service Representative
Walmart
09.2022 - 05.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Bachelor of Science - Biomedical Science
York University
Toronto, ON04.2026
Skills
- Strategize Business Plans
- Operational Efficiency and Safety
- Overseeing Personnel
- Supplier Monitoring
- Safe Work Methods
- Motivational Leadership
Timeline
Operations Supervisor
Masonite International Corp
10.2022 - 05.2023
Customer Service Representative
Walmart
09.2022 - 05.2023
Bachelor of Science - Biomedical Science
York University
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