HARSH PATEL
848 Strausburg Road Kitchener,Ontario
Summary
Motivated and customer-focused professional with strong experience in retail, client services, and sales. Skilled in building positive customer relationships, handling transactions, and promoting products effectively. Proven ability to meet targets and adapt quickly in fast-paced environments. Strong academic foundation in supply chain, leadership, and business management with practical experience in customer-facing roles. Currently seeking new opportunities to contribute to a dynamic organization with dedication, communication skills, and problem-solving ability
Overview
2
2
years of professional experience
Work History
Sales Agent
Rogers Communications
03.2025 - 06.2025
- Identified customer needs through engagement and provided tailored product recommendations.
- Explained Type product features to promote sales effectively.
- Cultivated strong client relationships through outstanding service and follow-up initiatives.
- Adapted to new sales software, increasing personal efficiency with transaction processing.
- Prepared promotional materials for sales team while maintaining an organized workspace.
Marketing Associate
Best Buy
01.2025 - 03.2025
- Developed marketing materials for campaigns and promotions to increase engagement.
- Coordinated event planning for promotional activities and trade shows to enhance visibility.
- Engaged clients through email campaigns to strengthen customer relationships.
- Collaborated with sales team to drive revenue growth using data-driven marketing tactics.
- Streamlined communication processes for consistent and effective brand messaging across platforms.
Customer Service Representative
Walmart
09.2024 - 12.2024
- Resolved customer inquiries and issues efficiently to enhance satisfaction.
- Processed orders and managed returns using company software systems.
- Provided tailored product information and recommendations based on customer needs.
- Maintained accurate records of customer interactions and transactions for future reference.
- Handled point-of-sale transactions and maintained till accuracy.
Marketing Executive
Reliance Digital
08.2023 - 06.2024
- Launched marketing activities for new product lines and market penetration.
- Maintained reporting and developed actionable insights to continually improve branding efforts.
- Developed strong relationships with key industry influencers, leading to increased brand exposure and partnership opportunities.
- Boosted lead generation with targeted email marketing strategies and social media advertising.
Education
Post-Graduate Degree - Supply Chain Management
Conestoga College Institute of Technology And Advanced Learning
KitchenerPost Graduate Degree - Management And Leadership Development
Conestoga College Institute of Technology And Advanced Learning
Kitchener04.2025
BBA - Marketing
Amity University
Noida, INDIA06.2022
Skills
- Sales & Customer Interaction: Experienced in direct and face-to-face sales, product promotion, and increasing brand visibility
- Customer Support: Strong ability to build rapport, actively listen, and resolve customer concerns with effective solutions
- Communication: Clear, confident speaker with excellent verbal skills for delivering messages and engaging customers
- Field & Event Experience: Adaptable to outdoor work, territory assignments, event coordination, and fast-paced environments
- Teamwork & Independence: Reliable contributor in both team settings and independent roles, punctual and dependable
- Technical & Administrative: Skilled in handling sensitive customer information, familiar with CRM tools, and basic knowledge of financial products
- Professional Traits: Energetic, approachable, and professional with a positive attitude
- Additional Strengths: Open to background checks, dependable transportation, and flexible to work weekends when required
Timeline
Sales Agent
Rogers Communications
03.2025 - 06.2025
Marketing Associate
Best Buy
01.2025 - 03.2025
Customer Service Representative
Walmart
09.2024 - 12.2024
Marketing Executive
Reliance Digital
08.2023 - 06.2024
Post-Graduate Degree - Supply Chain Management
Conestoga College Institute of Technology And Advanced Learning
Post Graduate Degree - Management And Leadership Development
Conestoga College Institute of Technology And Advanced Learning
BBA - Marketing
Amity University