Harsh Maloo
Summary
Results-driven professional prepared for role of Assistant Administrative Analyst. Extensive experience in streamlining administrative processes and supporting team initiatives. Known for reliability, adaptability, and strong analytical skills.
Overview
7
7
years of professional experience
Work History
Volunteer
Vancouver Island Health Authority
02.2025 - Current
- Assisting with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Reported patient requests, concerns, and other observations to staff.
- Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
Administrative Coordinator
IndusViva Health Science Ltd. (Part Time)
03.2019 - Current
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Utilized electronic health records software proficiently, enabling quick access to vital patient information when required.
- Facilitated communication between patients, healthcare providers, and insurance companies to ensure accurate billing and reimbursement.
- Streamlined administrative processes for increased efficiency in supporting clinical staff members.
- Coordinated referrals for specialized treatments or diagnostic tests, expediting care delivery for patients in need of additional support services.
- Prepared patient data surveys, detailing care outcomes, billing metrics, and other factors.
Customer Fulfillment Associate
Walmart
08.2022 - Current
- Improved customer satisfaction by efficiently handling and resolving customer inquiries and issues.
- Addressed customer questions about products promptly, demonstrating strong product knowledge while assisting them in making well-informed decisions about purchases.
- Streamlined order fulfillment processes for increased efficiency and timeliness in delivery.
- Managed high-volume order requests to ensure accurate and timely deliveries.
- Boosted customer loyalty, fostering positive relationships through exceptional service.
- Implemented proactive communication strategies to keep customers informed of order statuses and potential delays.
Assistant Administrative Analyst
Udhna Machine Tools(Part Time)
07.2018 - 08.2021
- Coordinated special events such as conferences or presentations, ensuring proper logistics were met to create successful experiences for attendees.
- Enhanced office efficiency by implementing streamlined administrative processes and procedures.
- Supported management in decision-making by conducting thorough research and providing accurate data analysis.
- Streamlined workflows by developing efficient processes for managing correspondence, tracking assignments, and prioritizing tasks.
- Safeguarded sensitive information by diligently following company guidelines related to privacy protocols and document retention practices.
- Monitored project progress, identifying potential risks or issues early and implementing corrective actions to avoid delays or negative impacts on the overall project outcome.
- Managed calendars, travel arrangements, and meeting logistics for multiple executives, ensuring accuracy and timeliness in scheduling commitments.
Education
MBA - Management
University Canada West
Vancouver, BC09-2023
B.Com - Business Administration And Management
Agarwal English Medium College
India07-2021
Skills
- Data Insights Generation
- Administrative Operations Assistance
- Customer Support Expertise
- Office Administration
- Analytical Problem Solving
- Cross-Functional Teamwork
- Optimistic Mindset
- Advanced Microsoft Office Skills
Timeline
Volunteer
Vancouver Island Health Authority
02.2025 - Current
Customer Fulfillment Associate
Walmart
08.2022 - Current
Administrative Coordinator
IndusViva Health Science Ltd. (Part Time)
03.2019 - Current
Assistant Administrative Analyst
Udhna Machine Tools(Part Time)
07.2018 - 08.2021
MBA - Management
University Canada West
B.Com - Business Administration And Management
Agarwal English Medium College
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