Summary
Overview
Work History
Education
Skills
Timeline
Generic

Harsh Maloo

Summary


Results-driven professional prepared for role of Assistant Administrative Analyst. Extensive experience in streamlining administrative processes and supporting team initiatives. Known for reliability, adaptability, and strong analytical skills.

Overview

7
7
years of professional experience

Work History

Volunteer

Vancouver Island Health Authority
02.2025 - Current
  • Assisting with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Reported patient requests, concerns, and other observations to staff.
  • Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.

Administrative Coordinator

IndusViva Health Science Ltd. (Part Time)
03.2019 - Current
  • Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
  • Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
  • Maintained a well-organized filing system to ensure easy access to important records and documents.
  • Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
  • Utilized electronic health records software proficiently, enabling quick access to vital patient information when required.
  • Facilitated communication between patients, healthcare providers, and insurance companies to ensure accurate billing and reimbursement.
  • Streamlined administrative processes for increased efficiency in supporting clinical staff members.
  • Coordinated referrals for specialized treatments or diagnostic tests, expediting care delivery for patients in need of additional support services.
  • Prepared patient data surveys, detailing care outcomes, billing metrics, and other factors.

Customer Fulfillment Associate

Walmart
08.2022 - Current
  • Improved customer satisfaction by efficiently handling and resolving customer inquiries and issues.
  • Addressed customer questions about products promptly, demonstrating strong product knowledge while assisting them in making well-informed decisions about purchases.
  • Streamlined order fulfillment processes for increased efficiency and timeliness in delivery.
  • Managed high-volume order requests to ensure accurate and timely deliveries.
  • Boosted customer loyalty, fostering positive relationships through exceptional service.
  • Implemented proactive communication strategies to keep customers informed of order statuses and potential delays.

Assistant Administrative Analyst

Udhna Machine Tools(Part Time)
07.2018 - 08.2021
  • Coordinated special events such as conferences or presentations, ensuring proper logistics were met to create successful experiences for attendees.
  • Enhanced office efficiency by implementing streamlined administrative processes and procedures.
  • Supported management in decision-making by conducting thorough research and providing accurate data analysis.
  • Streamlined workflows by developing efficient processes for managing correspondence, tracking assignments, and prioritizing tasks.
  • Safeguarded sensitive information by diligently following company guidelines related to privacy protocols and document retention practices.
  • Monitored project progress, identifying potential risks or issues early and implementing corrective actions to avoid delays or negative impacts on the overall project outcome.
  • Managed calendars, travel arrangements, and meeting logistics for multiple executives, ensuring accuracy and timeliness in scheduling commitments.

Education

MBA - Management

University Canada West
Vancouver, BC
09-2023

B.Com - Business Administration And Management

Agarwal English Medium College
India
07-2021

Skills

  • Data Insights Generation
  • Administrative Operations Assistance
  • Customer Support Expertise
  • Office Administration
  • Analytical Problem Solving
  • Cross-Functional Teamwork
  • Optimistic Mindset
  • Advanced Microsoft Office Skills

Timeline

Volunteer

Vancouver Island Health Authority
02.2025 - Current

Customer Fulfillment Associate

Walmart
08.2022 - Current

Administrative Coordinator

IndusViva Health Science Ltd. (Part Time)
03.2019 - Current

Assistant Administrative Analyst

Udhna Machine Tools(Part Time)
07.2018 - 08.2021

MBA - Management

University Canada West

B.Com - Business Administration And Management

Agarwal English Medium College
Harsh Maloo