Results-driven professional prepared for role of Assistant Administrative Analyst. Extensive experience in streamlining administrative processes and supporting team initiatives. Known for reliability, adaptability, and strong analytical skills.
Overview
7
7
years of professional experience
Work History
Volunteer
Vancouver Island Health Authority
02.2025 - Current
Assisting with special events and programs.
Maintained clean, neat, and operational facilities to serve program needs.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Used strong interpersonal communication skills to convey information to others.
Reported patient requests, concerns, and other observations to staff.
Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
Administrative Coordinator
IndusViva Health Science Ltd. (Part Time)
03.2019 - Current
Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
Maintained a well-organized filing system to ensure easy access to important records and documents.
Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
Utilized electronic health records software proficiently, enabling quick access to vital patient information when required.
Facilitated communication between patients, healthcare providers, and insurance companies to ensure accurate billing and reimbursement.
Streamlined administrative processes for increased efficiency in supporting clinical staff members.
Coordinated referrals for specialized treatments or diagnostic tests, expediting care delivery for patients in need of additional support services.
Prepared patient data surveys, detailing care outcomes, billing metrics, and other factors.
Customer Fulfillment Associate
Walmart
08.2022 - Current
Improved customer satisfaction by efficiently handling and resolving customer inquiries and issues.
Addressed customer questions about products promptly, demonstrating strong product knowledge while assisting them in making well-informed decisions about purchases.
Streamlined order fulfillment processes for increased efficiency and timeliness in delivery.
Managed high-volume order requests to ensure accurate and timely deliveries.
Boosted customer loyalty, fostering positive relationships through exceptional service.
Implemented proactive communication strategies to keep customers informed of order statuses and potential delays.
Assistant Administrative Analyst
Udhna Machine Tools(Part Time)
07.2018 - 08.2021
Coordinated special events such as conferences or presentations, ensuring proper logistics were met to create successful experiences for attendees.
Enhanced office efficiency by implementing streamlined administrative processes and procedures.
Supported management in decision-making by conducting thorough research and providing accurate data analysis.
Streamlined workflows by developing efficient processes for managing correspondence, tracking assignments, and prioritizing tasks.
Safeguarded sensitive information by diligently following company guidelines related to privacy protocols and document retention practices.
Monitored project progress, identifying potential risks or issues early and implementing corrective actions to avoid delays or negative impacts on the overall project outcome.
Managed calendars, travel arrangements, and meeting logistics for multiple executives, ensuring accuracy and timeliness in scheduling commitments.
Education
MBA - Management
University Canada West
Vancouver, BC
09-2023
B.Com - Business Administration And Management
Agarwal English Medium College
India
07-2021
Skills
Data Insights Generation
Administrative Operations Assistance
Customer Support Expertise
Office Administration
Analytical Problem Solving
Cross-Functional Teamwork
Optimistic Mindset
Advanced Microsoft Office Skills
Timeline
Volunteer
Vancouver Island Health Authority
02.2025 - Current
Customer Fulfillment Associate
Walmart
08.2022 - Current
Administrative Coordinator
IndusViva Health Science Ltd. (Part Time)
03.2019 - Current
Assistant Administrative Analyst
Udhna Machine Tools(Part Time)
07.2018 - 08.2021
MBA - Management
University Canada West
B.Com - Business Administration And Management
Agarwal English Medium College
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