Summary
Overview
Work History
Education
Skills
Languages
National Soccer Player-Mauritius Football Association(MFA)
Timeline
Generic

Harsh Bundhoo

Gatineau,QC

Summary

Driven by a results-focused approach, I am equipped with strong interpersonal skills and complex problem-solving abilities at Mauritius Telecom and other leading organizations. Excelling in roles from Team Member to Financial Sales Representative Intern, I consistently enhanced customer satisfaction and team performance, demonstrating proficiency in both customer service and strategic sales development.

Overview

2
2
years of professional experience

Work History

Team Member

Mr Puffs-Desert Bar
08.2022 - 11.2022


  • Maintained productive, efficient approach to all tasks.
  • Developed strong cooperative relationships with coworkers and managers.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.


Crew Team Member

Tim Hortons
05.2022 - 08.2022
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
  • Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
  • Improved customer satisfaction by consistently providing friendly and efficient service.

Assistant Soccer Coach (Part-Time)

Mauritian Football Association(MFA)
01.2021 - 12.2021
  • Promoted stretching, mobility work, and proper form to help athletes safely build strength.
  • Enhanced player skills by providing personalized coaching and feedback during one-on-one sessions.
  • Reviewed game tapes for individual player assessment which aided in developing targeted improvement plans.
  • Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
  • Prepared athletes for special competitions and tournaments.
  • Maintained a safe and supportive environment for players, fostering teamwork and sportsmanship values.
  • Aided in fostering a strong sense of team unity through regular team-building activities both on and off the field.

Financial Sales Representative Intern

Mauritius Telecom
05.2021 - 08.2021
  • Managed a diverse portfolio of high-net-worth clients, ensuring optimal asset allocation and risk management strategies.
  • Maximized revenue potential by identifying cross-selling opportunities for additional products and services.
  • Collaborated with internal departments to develop customized financial solutions tailored to individual client needs.
  • Collected data on competitors' pricing and promotions through primary and secondary research techniques.

Education

Honors Bachelor Of Commerce Degree- Finance - Finance

University of Ottawa
Ottawa, ON
06.2024

Skills

Customer Service

Strong Interpersonal Skills

Complex Problem-Solving

Tactical knowledge

Motivational Techniques

Team Management

Administrative tasks

Sports psychology

Strong Verbal and written communication (English, French, Spanish and Hindi)

Performance Tracking

Data Interpretation

Long-term sales strategies

Critical Thinking

Languages

English
Full Professional
French
Native or Bilingual
Hindi
Limited Working
Spanish
Professional Working

National Soccer Player-Mauritius Football Association(MFA)

  • Attacking Midfielder for Mauritian National Soccer Team U20 - (2015-2021)
  • MFA National Soccer Team Captain for African Nations Cup Qualifiers (U20)-(2017)

Timeline

Team Member

Mr Puffs-Desert Bar
08.2022 - 11.2022

Crew Team Member

Tim Hortons
05.2022 - 08.2022

Financial Sales Representative Intern

Mauritius Telecom
05.2021 - 08.2021

Assistant Soccer Coach (Part-Time)

Mauritian Football Association(MFA)
01.2021 - 12.2021

Honors Bachelor Of Commerce Degree- Finance - Finance

University of Ottawa

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Harsh Bundhoo