Harsh Bawa
Surrey,BC
Summary
Reliable employee seeking a position, offering excellent communication and good judgment. Bringing a robust skill set with a diverse background in sales, culinary arts, and professional videography, recognized for exceptional customer service, creative content creation, and driving revenue growth. Believing in giving back to the community since childhood, volunteer work in high school in India included providing water and cooling pads in 40°C heat, and at Langara College in Canada, assisting international students with housing, groceries, and other needs. As a dependable cook, expertise in food safety, presentation, and stock management in fast-paced settings is offered. Strengths in efficient multitasking, team collaboration, and advanced videography make a valuable asset for enhancing operational efficiency and visual documentation. Motivated and dedicated, eager to contribute to the success of the Royal Columbian Hospital Redevelopment project by delivering high-quality outcomes and innovative solutions.
Overview
5
5
years of professional experience
Work History
Food Service Supervisor
Dairy Queen Grill & Chill
02.2023 - Current
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Coordinated schedules of multiple shifts to maximize coverage while minimizing labor costs during slow periods or seasonal fluctuations in business volume.
- Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
- Established and managed team schedules and shift assignments.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.
- Oversaw training of more than 30 team members.
Line Cook
Cactus Club Cafe
06.2022 - 03.2023
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
- Created identical dishes numerous times for more than 150 guest daily with consistent care, attention to detail and quality
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation
- Prepared food items such as meats, poultry and fish for frying purposes
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal
- Collaborated with servers to collect information about specific customer desires and dietary needs.
Sales Associate
Pc Financial's
08.2022 - 01.2023
- Engaged with customers to build rapport and loyalty
- Helped customers locate products and checked store system for merchandise at other sites
- Prepared merchandise for sales floor by pricing or tagging
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Provided positive first impressions to welcome existing, new and potential customers
- Solved customer challenges by offering relevant products and services
- Increased sales by 50% by offering advice on purchases and promoting additional products.
Food Service Supervisor
Dairy Queen
03.2021 - 05.2022
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste
- Identified team weak points and implemented corrective actions to resolve concerns
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies
- Monitored food quality and service levels to maximize kitchen and dining area performance
- Established and managed team schedules and shift assignments.
- Oversaw training of more than 30 team members.
Certified Senior Sales Associate
7 Eleven Store
01.2020 - 08.2021
- Provided coverage option information to assist clients in protecting assets
- Exceeded corporate quotas for monthly policy sales
- Attended continuing education courses and workshops to gain additional insurance industry knowledge
- Utilized targeted email campaigns and cold calling to increase revenue
- Promoted products and services using upselling and other sales strategies
- Worked independently with minimal supervision
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Line Cook
Showshaa
07.2020 - 03.2021
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
- Created identical dishes numerous times daily with consistent care, attention to detail and quality
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Grill Cook
Nando's Chicken
01.2019 - 05.2020
- Prepared chicken ensuring freshness and quality, providing feedback to the kitchen supervisor as needed.
- Grilled chicken to customer specifications, maintaining consistency and taste.
- Supported crew members to facilitate efficient food preparation and delivery.
- Adhered to portion control instructions provided by the chef
- Distributed food efficiently in a high-volume environment.
- Maintained clean and organized grill stations to ensure hygienic food preparation standards.
Education
Diploma - Business Management
Langara College
Vancouver, BC08.2020
Skills
Sales Expertise
Customer Service
Public Presentations
Teamwork and Collaboration
Time Management
Food Plating and Presentation
Institutional and Batch Cooking
Cooking and Baking
Critical Thinking
Responding to Difficult Customers
Multi-tasking strength
Timeline
Food Service Supervisor
Dairy Queen Grill & Chill
02.2023 - Current
Sales Associate
Pc Financial's
08.2022 - 01.2023
Line Cook
Cactus Club Cafe
06.2022 - 03.2023
Food Service Supervisor
Dairy Queen
03.2021 - 05.2022
Line Cook
Showshaa
07.2020 - 03.2021
Certified Senior Sales Associate
7 Eleven Store
01.2020 - 08.2021
Grill Cook
Nando's Chicken
01.2019 - 05.2020
Diploma - Business Management
Langara College