Dynamic Canadian operations professional with a proven track record in optimizing processes and driving efficiency across diverse environments. Expertise in fostering team collaboration, strategic planning, and delivering measurable results that align with organizational goals. Highly adaptable to evolving demands, with a strong ability to lead cross-functional teams toward successful project execution. Recognized for a dependable, results-driven approach that consistently enhances operational performance and resource allocation.
Overview
14
14
years of professional experience
Work History
Operations Manager
Metro Supply Chain Group
01.2024 - Current
Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
Led initiatives to optimize supply chain management and inventory control systems.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Directed initiatives to improve work environment, company culture or overall business strategy.
Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
Procurement Specialist
Lastman’s Bad Boy Superstore
01.2021 - 01.2024
Managed supplier relationships to ensure timely delivery of goods and services.
Developed procurement strategies that aligned with organizational goals and budget constraints.
Analyzed market trends to identify cost-saving opportunities and enhance purchasing decisions.
Implemented inventory management systems to optimize stock levels and reduce waste.
Conducted risk assessments to mitigate supply chain disruptions and ensure continuity of operations.
Developed and maintained detailed records of all procurement activities for accurate tracking and reporting purposes.
Coordinated closely with finance teams to monitor budgets and cash flow implications related to procurement activities.
Mentored junior procurement team members, sharing expertise and fostering a culture of continuous learning and development.
Negotiated favorable contracts with vendors for long-term supply agreements, securing stable pricing and reliable product availability.
Facilitated transparent bidding processes for supplier selection, ensuring fairness and adherence to established guidelines.
Monitored pricing trends and negotiated pricing to optimize profitability.
Owner & Co-Founder
Veer Tours & Travels
06.2015 - 11.2020
Attended calls from clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs, and accommodations
Planning and guiding transportations, accommodations, insurance, and other travel services
Consulted with customers to assess needs and propose optimal solutions.
Deal with travel issues, complaints and refunds
Manage budgets and maintain statistical and financial records
Core Qualifications
Managed day-to-day business operations.
Excellent grasp of map reading and local geography
Superior knowledge of short and fast routes to important passenger destination including airport & Metro stations
Trained and motivated employees to perform daily business functions.
Associate Business Manager
Nature Care Eco Solutions Pvt. Ltd
03.2012 - 04.2015
Manufacturer of 100% Biodegradable and Compostable products
Conduct market research to identify selling possibilities and evaluate customer needs
Communicated with customers and vendors positively with particular attention to problem resolution.
Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
Prepare and deliver appropriate presentations on products/ services
Create frequent reviews and reports with sales and financial data
Ensure the availability of stock for sales and demonstrations
Participate on behalf of the company in exhibitions or conferences
Negotiate/close deals and handle complaints or objections
Collaborate with team to achieve better results
Dealing with Taj group of Hotels & Taj Palace Hotels for business worth $USD15,000 /month
Managing corporate clients for their order and requirement such as ITC Hotels, Go Green Textile company & Eurekaforbes
Coordinate with distributors and handle accounts and payments
Communicating with international client for purchase of raw material
Education
Bachelor of Commerce -
Mumbai University
India
2008
Skills
COMPUTER/SOFTWARE SKILL:
MS Excel, Word & Outlook, Comfortable to use multi-user network system