Summary
Overview
Work History
Education
Skills
Languages
Awards
Timeline
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Harsh Achantani

East Gwillimbury,ON

Summary

Enthusiastic, friendly and solution-oriented professional with several years of experience in service, support and sales.

Positive and upbeat professional focused on strengthening customer ties while maintaining quality, compliance and service standards.

Technologically-savvy and forward-thinking.

Overview

14
14
years of professional experience

Work History

Sales Executive

ACR Worldwide
Concord, Ontario
05.2022 - 09.2023
  • Building new client relations
  • Cold calling for generating new business
  • Provide customized solution and quotes to clients as per requirements.
  • Cultivated relationships with existing customers to encourage repeat business.

Sales & Marketing Representative (Bell Home Services)

Puulse Marketing
Toronto, Canada
12.2021 - 04.2022
  • Direct to customer sales
  • Door to door sales lead generation
  • Presenting and selling bell home products like Internet, Tv, Home phone, Mobility and Bell Smart Home Services
  • Building customer relationship, confidence and trust with positive attitude.
  • Maintain customer remarks and follow ups as per schedule on Salesforce
  • Update the sales and customer purchase on Salesforce

Director Sales and Marketing (Manpower Staffing Agency)

Crew 4 Events Global Pvt Ltd
New Delhi, India
05.2015 - 07.2021
  • Business to business sales
  • Added new clients and retained existing clients
  • Promoted company on online and offline platforms for enhanced visibility
  • Client servicing
  • Planned and implemented marketing and sales strategies
  • Consulted clients to plan perfect events, with over 95% of clients rating our services as 5 stars.

Head Operations and Client Servicing

Rohit Bal Luxury Weddings
New Delhi, India
04.2014 - 05.2015
  • Organized 10+ high profile weddings and special events
  • Event conceptualization and visualization
  • Shortlisted vendor as per experience and budget
  • Vendor budget negotiation and closures
  • Event execution
  • Attention to details

Manager Weddings and special projects

Percept D' Mark A division of Percept Ltd
Mumbai, India
- 03.2014
  • Organized 30+ high profile weddings and special projects
  • Concept creation for weddings (includes destination, décor, food & beverage, entertainment, hospitality, cultural rituals, invites and gifts, etc)
  • Out of the box approach for wedding ideas
  • Vendor finalization and budget negotiation
  • International Venue, hospitality, entertainment, logistics and food & beverage management
  • End to end event support (Turn-key projects).

Customer Service Associate (BPO)

Jindal's Intellicom Limited
Delhi, India
06.2009 - 08.2011
  • Customer support/collection agent for Applied Bank, United States of America
  • Outbound - Dialed customers to remind for their unpaid/pending payments
  • Collected future payments
  • Advised payment protection plan
  • Advised Credit ratings impact due to non-payments.

Education

Commerce Graduate -

Global University of Nagaland
Nagaland

High School (10+2) CBSE -

Tagore School
New Delhi, Delhi

Skills

  • Written and verbal communication
  • Customer service
  • Computer Proficiency
  • Active listening
  • Team player
  • Problem solving
  • Critical Thinking
  • Handling Pressure
  • Attention to detail

Languages

  • English, Bilingual/Native
  • Hindi, Bilingual/Native

Awards

  • Radio City - Excellence in Event Manpower year 2018-19
  • Wow Awards Asia - Best Event staffing agency 2019
  • Percept - Best Employee award for the year 2013

Timeline

Sales Executive

ACR Worldwide
05.2022 - 09.2023

Sales & Marketing Representative (Bell Home Services)

Puulse Marketing
12.2021 - 04.2022

Director Sales and Marketing (Manpower Staffing Agency)

Crew 4 Events Global Pvt Ltd
05.2015 - 07.2021

Head Operations and Client Servicing

Rohit Bal Luxury Weddings
04.2014 - 05.2015

Customer Service Associate (BPO)

Jindal's Intellicom Limited
06.2009 - 08.2011

Manager Weddings and special projects

Percept D' Mark A division of Percept Ltd
- 03.2014

Commerce Graduate -

Global University of Nagaland

High School (10+2) CBSE -

Tagore School

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Harsh Achantani