Harsehajpreet Kaur
Winnipeg,Canada
Summary
Efficient Claims Associate known for productivity and the ability to complete tasks swiftly. Possess specialized skills in claim processing, policy interpretation, and dispute resolution. Excel at communication, problem-solving, and time management, ensuring smooth operation in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Claims Associate
Walmart
Winnipeg, MB
12.2023 - 02.2025
- Reviewed claim documentation for accuracy and completeness before submission.
- Communicated with customers to clarify claim details and gather necessary information.
- Managing inventory by assisting in shrink prevention by scanning damaged and stolen products.
- Utilized claims management software to track claims progress and maintain organized documentation.
OMNI Department Manager
Walmart
Winnipeg, Canada
07.2023 - 11.2023
- Manager of a space fulfillment team while maintaining Product Safety and quality.
- Coordinated the donation events, working directly with families and schools in the area.
- Trained and on boarded 20+ new employees, supporting their development through clear instruction and patient guidance.
- Performed opening and closing duties as part of management team and handled cash management.
OMNI Customer Fulfillment Associate
Walmart
Winnipeg, Canada
11.2021 - 06.2023
- Assembled and delivered 40+ customer orders daily across temperature zones, requiring strong organization and adherence to health protocols.
- Collaborated with team members to ensure timely order fulfillment and customer satisfaction.
- Communicated effectively with customers to address inquiries and resolve issues.
- Organized and maintained product inventory in the warehouse.
Customer Service Desk Associate
Walmart
Brampton, Canada
07.2020 - 09.2021
- Handled 50+ customer interactions daily with a focus on empathy, patience, and problem solving.
- Maintained records, processed returns, and collaborated with multiple departments to resolve issues efficiently.
- Processed transactions efficiently using point-of-sale systems.
- Collaborated with team members to manage inventory levels effectively.
Education
Diploma - Computer Engineering technician
Fleming College
Peterborough, ON04.2021
Skills
- Claims management
- Documentation review
- Software utilization
- Inventory management
- Quality assurance
- Customer relationship management
- Order fulfillment
- Team collaboration
Certification
- Childcare Assistant Classification, Province of Manitoba
- 40-hour child development course, Robertson college
- First Aid and CPR level C certified
- Criminal Record and Child Abuse Registry Checks, Available upon request.
Timeline
Claims Associate
Walmart
12.2023 - 02.2025
OMNI Department Manager
Walmart
07.2023 - 11.2023
OMNI Customer Fulfillment Associate
Walmart
11.2021 - 06.2023
Customer Service Desk Associate
Walmart
07.2020 - 09.2021
Diploma - Computer Engineering technician
Fleming College
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