Harry Luong
St-Hubert,Quebec
Summary
Enthusiastic candidate with extensive experience in customer service and cash handling at banks or money lending institutes. Strong knowledge of the offered banking services and products. Reliable and honest professional dedicated to meeting clients' needs. Adaptable to sudden change and committed to learning and growing as a person
Overview
4
4
years of professional experience
Work History
Bank Teller
TD Bank
05.2022 - Current
- Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
- Sold and cross-sold bank products to new and existing customers.
- Processed customer transactions promptly, minimizing wait times.
- Served as the primary point of contact for customers, providing assistance with account maintenance and transactions.
- Educated customers on use of banking website and mobile apps.
Grocery Store Clerk
Metro Bellemare
07.2019 - 08.2021
- Monitored self-checkout systems and provided help in resolving complex problems.
- Used pallet jacks and hand trucks to move merchandise to the sales floor for stocking.
- Used POS system to enter orders, process payments and issue receipts.
- Operated cash register to record transactions accurately and efficiently.
- Identified and resolved discrepancies and errors in customer accounts.
- Lifted up to [Number] pounds at once, using a forklift to move heavier loads.
Education
Bachelor of Commerce - Business Technology Management
Concordia University
Montreal, QC06.2026
Pre-University Studies - Business Administration
Collège André-Grasset
Montreal12.2021
High School Diploma -
College Jean-Eudes
Montreal06.2019
Skills
- Virtualization Technologies
- Asset Management
- Customer Relationship Development
- Reading Comprehension
- Upselling Skills
- Financial Optimization
- Microsoft Office (Excel, Word, Powerpoint)
Languages
- English, fluent
- French, fluent
- Cantonese, Intermediate
Timeline
Bank Teller
TD Bank
05.2022 - Current
Grocery Store Clerk
Metro Bellemare
07.2019 - 08.2021
Bachelor of Commerce - Business Technology Management
Concordia University
Pre-University Studies - Business Administration
Collège André-Grasset
High School Diploma -
College Jean-Eudes
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