Offering key strengths in time management and communications across all levels of personnel, management and clientele. Certified in Accounting. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Experienced Sous Chef bringing demonstrated success in developing and motivating strong restaurant teams to assist hundreds of customers daily. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike.
Hi, I’m
HARRY BHARWANI
Toronto,ON
Summary
Overview
10
years of professional experience
1
Certificate
Work History
Jack Astor's Bar & Grill
Assistant Kitchen Manager
01.2023 - Current
Job overview
- Quality Assurance and tested foods to verify quality and temperature.
- Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Strategic planning and adjusted pricing, discounts and promotions to maximize profitability.
- Leadership
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Shopsy Social Bar & Grill
Sous Chef
11.2019 - 12.2022
Job overview
- Developed kitchen staff through training, disciplinary action and performance reviews.
- Developed menus, controlled food costs and oversaw quality, sanitation and safety processes.
- Estimated food consumption and requisitioned food, selected and developed recipes, standardized production recipes for consistent quality and established presentation technique.
- Generated employee schedules, work assignments and determined appropriate compensation rates.
- Delivered excellent food quality and maximized customer satisfaction by preparing meals according to customer requests.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Kept labor at or below 35% to support business profit targets.
Aramark, York University
Food Service Team Lead
02.2017 - 01.2019
Job overview
- Providing excellent customer service by processing payments, balancing cash registers, resolving customer complaints.
- Greeting customers, taking orders, preparing food for service in cooperation with other crew members to meet goals.
- Trained employees on company procedures and worksite safety.
- Allocated personnel and other resources to assist team in meeting objectives and helping workers to meet team goals.
- Promoted workplace safety by checking team member compliance with aramark safety guidelines.
- Liaised between teams and management to ensure goals and deadlines for catering projects were achieved.
- Collaborated with team management to monitor catering and back-end team performance and implement disciplinary action when necessary.
- Oversaw inventory, including liquid and dry storage to maintained proactive approach to reordering supplies.
The Event Casa
Food and Beverage Team Leader
03.2015 - 10.2017
Job overview
- Liaised with all levels of management and teams to ensure adherence to business agendas ranging in complexity.
- Collected information and prepared travel papers for all levels of staff and management visiting clients globally.
- Serviced 72 corporate accounts, maintaining top client satisfaction retention, and referrals via quality support and efforts.
- Drove timely and effective management of client grievances via constant communications and cultivation of mutually-beneficial relationships.
- Established standard travel booking platform comprised of tools and resources, cutting expenses 60%.
- Responded immediately to clients' questions, issues, and complaints and found effective solutions when required.
- Handled travel arrangements for groups, couples, executives and special needs clients.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Rajhans Group Of Companies
Administrative Assistant
04.2013 - 09.2015
Job overview
- Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
- Managed phone calls from clients during executives' absences and delivered informative answers to questions.
- Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
- Produced and distributed memos, newsletters, email updates and other forms of communication.
- Scheduled conferences and made hotel, airfare and ground transportation arrangements and reservations.
- Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
- Handled data entry tasks with high levels of speed and accuracy.
- Conducted research using various media sources to obtain relevant data for staff requirements.
- Monitored sales performance data, updating spreadsheets with information to assist review and analysis.
Education
York UniversityCanada
Post-Degree Certificate from Advanced Accounting
University Overview
North Eastern Hill UniversityMumbai , India
BBA from BUSINESS ADMINISTRATION
University Overview
- Major in Marketing and Accounting.
Ryan International School , I.C.S.EGujarat , India
High School Diploma
University Overview
- Major in Commerce.
Skills
- Task coordination
- Safety procedures
- Team member training
- Forecasting
- Invoice verification
- Excel
- Cash deposit preparation
- Supervisor Collaboration
- Development
- Attention To Details
- Continuous Learning
- Growth
Accomplishments
Accomplishments
- Drove 12% improvement in 5 month profits through aggressive marketing and selling techniques.
- Consistently maintained high customer satisfaction ratings.
- Promoted from general helper to leadman supervisor , in less than 12-months
- Negotiated with vendors, saving the company $42,000 annually.
- Recognized as Employee of the month for outstanding performance and team contributions.
Certification
- Food Handler
Timeline
Assistant Kitchen Manager
Jack Astor's Bar & Grill
01.2023 - Current
Sous Chef
Shopsy Social Bar & Grill
11.2019 - 12.2022
Food Service Team Lead
Aramark, York University
02.2017 - 01.2019
Food and Beverage Team Leader
The Event Casa
03.2015 - 10.2017
Administrative Assistant
Rajhans Group Of Companies
04.2013 - 09.2015
York University
Post-Degree Certificate from Advanced Accounting
North Eastern Hill University
BBA from BUSINESS ADMINISTRATION
Ryan International School , I.C.S.E
High School Diploma
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