Harry Vacek

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Addressed customer inquiries to ensure satisfaction and foster positive service experience.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Investigated and resolved customer inquiries and complaints quickly.
• Delivered prompt service to prioritize customer needs.

Invested 30 years in scientific sales covering a wide range of products. These included:

• Ultra and rotary microtomes
• Centrifuges
• DNA and Protein analysis/synthesis equipment
• Radiochemicals
• Stable Isotopes
• SNP analysis platforms
• miRNA microarrays
• In-vivo and gel Imaging systems
• Support services for all these areas