Open To Work
Harry SINGH
EDMONTON,AB
Summary
Customer-focused professional with experience in security operations, retail customer service, and public event environments. Skilled at assisting customers, resolving issues, and maintaining safe and organized operations in fast-paced settings. Strong communicator with experience in incident response, team coordination, and customer interaction. Multilingual professional committed to delivering excellent service and creating positive customer experiences.
Overview
3
3
years of professional experience
6
6
Certifications
Work History
Tactical / Event Security Supervisor
Falcon Security Services
Toronto, Ontario
07.2024 - Current
- Supervised event security teams to ensure compliance with safety protocols.
- Trained new staff on emergency procedures and conflict resolution techniques.
- Implemented crowd control measures during high-traffic events for safety.
- Managed incident reports and documented security-related activities effectively.
- Assessed threats posed by intoxicated individuals or persons exhibiting disruptive behavior.
Security Officer
Integrity Investigative Solutions Ltd
Toronto, Ontario
06.2023 - 06.2024
- Coordinated with local law enforcement on security matters and investigations to enhance community safety.
- Enforced rules and regulations to maintain a safe environment for all personnel.
- Executed emergency response procedures during incidents and alarms to ensure safety and security.
- Resolved problems promptly and communicated clear information while working independently.
Asset Protection Associate
Walmart Supercentre
Belleville, Ontario
02.2023 - 09.2023
- Monitored store premises to prevent theft and ensure safety compliance.
- Collaborated with team members to develop effective loss prevention strategies.
- Utilized surveillance equipment to monitor customer behavior and identify risks.
- Assisted in creating a safe shopping environment through proactive measures.
- Identified shoplifters and apprehended perpetrators according to company policies.
- Created an effective plan for loss prevention initiatives.
Customer Experience Sales Floor Associate
Walmart Supercentre
Belleville, Ontario
11.2022 - 02.2023
- Assisted customers in finding products and answering inquiries.
- Maintained clean and organized sales floor displays.
- Operated cash register and processed customer transactions efficiently.
- Provided excellent service by resolving customer complaints effectively.
- Maintained up-to-date knowledge of store policies regarding payments, returns, exchanges, warranties, and security practices.
Education
GED -
Loyalist College of Applied Arts And Technology
Belleville04-2024
High School Diploma -
D.C.Model.Ser.Sec.School
Punjab, India07-2021
Skills
- Event supervision
- Crowd control
- Emergency response
- Incident reporting
- Threat assessment
- Security coordination
- Security and Loss Prevention
- Incident documentation
- Record management
- Cash Handling & POS Systems
- Customer Service
- Problem Resolution
- Communication
- Multitasking
- Teamwork
- Languages: English, Hindi, Punjabi, Gujarati, Basic French
Certification
Private Security Guard License
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeGig WorkContract WorkLocation Preference
On-SiteSalary Range
$0/hr - $1000/hrTimeline
Tactical / Event Security Supervisor
Falcon Security Services
07.2024 - Current
Security Officer
Integrity Investigative Solutions Ltd
06.2023 - 06.2024
Asset Protection Associate
Walmart Supercentre
02.2023 - 09.2023
Customer Experience Sales Floor Associate
Walmart Supercentre
11.2022 - 02.2023
GED -
Loyalist College of Applied Arts And Technology
High School Diploma -
D.C.Model.Ser.Sec.School