Harry Patel
Toronto,ON
Summary
A professional long working in the food and beverage industry, with very effective communication, interpersonal, and problem-solving skills. Has effective organizational abilities. A self-starter attitude with a strong sense of ownership, dedication, and a proactive mindset. Flexible mindset to adapt to any new work environment. Has experience in customer service and hospitality for 2 years. Has Smart Serve certification along with experience in alcohol serving.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Coffee Barista
Radisson Blu Hotel
2023.10 - Current
- Assisted in the planning and execution of various events or promotions, contributing to the overall success and growth of the business.
- Accelerated order completion times by efficiently multitasking between brewing, steaming, pouring, and serving various drinks simultaneously.
- Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
- Developed strong product knowledge to upsell menu items and increase overall sales revenue.
- Assisted in inventory management, reducing waste, and optimizing stock levels for daily operations.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
Sandwich Artist
Sandwich artist (Subway)
2022.09 - 2023.08
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Streamlined sandwich preparation processes for improved efficiency without sacrificing quality or presentation standards.
- Consistently met daily sales targets through upselling techniques such as suggesting add-ons or meal deals to customers.
Catering & Drink Server
Remote
- Provided exceptional service at a variety of catering occasions, such as weddings, corporate gatherings, and private parties
- Aided in event preparation by arranging seating, tables, and decor according to client preferences
- Collaborated closely with fellow catering team members to ensure seamless event management, including food presentation and post-event cleanup
- Received favorable reviews and accolades for delivering outstanding service at prestigious events
Food Server
Kutchi King Food Snacks
2022.05 - 2022.08
- Served food and drinks, took orders, and greeted and seated guests
- Kept the dining area neat and organized and helped with closing tasks
- Received consistent praise from clients for providing exceptional service
- Streamlined order-taking process for faster service and increased table turnover rate.
- Supported management by completing daily side work tasks such as restocking supplies and cleaning duties.
Cashier/Concession Server
Rogers Center
2022.01 - 2022.04
- Providing information to guests about the services
- Replenishing all areas of the stand/store
- Processing payments
- Implementing store policies
- Inventory records
- Dealing with customers
- Working as a bartender
- Making different kinds of drinks
Education
Bachelor of Science - Flights Services And Operation
Seneca
Toronto, ON12.2024
Skills
- Food and Beverage Presentation
- Smart Serve
- Cash handling expertise
- Excellent customer service
- Reliability and punctuality
- Cleanliness and hygiene
- Drink Preparation Techniques
- Table setting and bussing
- Efficient multitasking
- Professional Appearance
- Workplace Safety
- Order Management
Certification
- Smart Serve
- Food Handling
- Sandwich Artist
- Alcohol Serving
Languages
English
Native or Bilingual
Hindi
Full Professional
Gujarati
Full Professional
Timeline
Coffee Barista
Radisson Blu Hotel
2023.10 - Current
Sandwich Artist
Sandwich artist (Subway)
2022.09 - 2023.08
Food Server
Kutchi King Food Snacks
2022.05 - 2022.08
Cashier/Concession Server
Rogers Center
2022.01 - 2022.04
Catering & Drink Server
Remote
Bachelor of Science - Flights Services And Operation
Seneca
- Smart Serve
- Food Handling
- Sandwich Artist
- Alcohol Serving
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