Harry Parker
Orillia,ON
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
Glazier/Installer
Orillia Glass and mirror
Orillia/brucebridge
06.2024 - 02.2026
- Measured and installed custom glass for residential and commercial projects in Orillia, meeting specific client requirements.
- Installed glass for showers, windows, and doors, ensuring quality and fit for customer satisfaction.
- Cut mirror, shower, and storefront glass using hand tools and shop equipment, delivering precise dimensions for installations.
Manager
Wimpy's Diner
Orillia, ON
05.2017 - 07.2024
- Managing labour / budgets.
- Managing labor / budgets.
- Recruiting, training and supervising staff.
- Ensuring compliance with licensing, hygiene and health and safety legislation.
- Resolved customer enquiries and complaints to enhance satisfaction and loyalty.
- Identified and resolved issues to enhance operational efficiency.
- Planning menus.
- Implemented improvements in operations and development initiatives for the restaurant.
Driver/Admin/Lead Mover
uhaul
Orillia
01.2015 - 03.2017
- Provided customer service at two U-Haul locations, assisted with truck and equipment rentals, processed reservations, and addressed customer inquiries to enhance customer satisfaction. Maintained a clean and organized work environment, supported daily store operations, and provided customers with efficient and professional service.
- Drove U-Haul trucks and trailers for customer pickups and deliveries.
- Inspected vehicles before trips and reported safety concerns to dispatch.
- Loaded and unloaded rental equipment using proper lifting and securing methods.
Sales Representative/Drive Clean Technician/Automotive Technician
Pennzoil
03.2016 - 03.2017
- Certified products for quality assurance) Performed oil changes, sold air filters and cabin filters as required and performed Emission tests.
- Answered customer inquiries regarding Pennzoil products and pricing to enhance customer knowledge and support sales.
- Collaborated with internal teams to manage Pennzoil inventory and account needs, ensuring efficient operations and timely service.
General laborer
CCI Thermal Technologies
06.2016 - 02.2017
- Produced quality tubular elements in a fast-paced factory environment to meet daily production targets.
- Supported thermal equipment production on CCI Thermal Technologies shop floor.
- Moved raw materials and finished parts across manufacturing areas.
- Loaded and unloaded shipments for industrial heating component orders.
Sales Consultant
Georgian Water & Air
10.2016 - 12.2016
- Sold pure water products and systems, demonstrating the benefits of having these systems in a home during evaluations.
- Consulted residential and commercial customers on Georgian Water & Air filtration solutions.
- Assessed water quality needs and recommended suitable air and purification systems.
- Explained product features, pricing, and service options in clear customer conversations.
Manager/Cook/Server
Dairy Queen
02.2013 - 11.2015
- Managed and supervised a minimum staff of 8, assigned work areas and tasks, trained new staff, Welcomed customers at front entrance., handled customer complaints, and closed the store daily.
- Managed daily restaurant operations for Dairy Queen crew and guest service.
- Trained crew members on menu preparation, register use, and hospitality standards.
- Scheduled staff shifts to support Dairy Queen service coverage and workload.
Rust check specialist
Master Lube Rust Check
11.2010 - 03.2013
- Sale representative/stock manager/automotive technician, sold automotive products and services, enhancing customer satisfaction, managed inventory by ordering and stocking products to ensure availability, conducted oil changes and applied rust proofing to protect vehicles from corrosion.
- Coordinated oil change and rust protection services at Master Lube Rust Check
- Inspected vehicles for rust, leaks, and lubrication needs
- Applied rust check products using shop safety procedures
Assistant Manager/ Pastry Chef/ Customer Service
Patilero
03.2010 - 12.2012
- Produced fine desserts through effective planning and execution.) /Greeted customers warmly upon arrival to create a welcoming atmosphere. /Provided exceptional customer service by assisting with inquiries and resolving issues.. Produced varying quantities of bread, pastries, and other baked goods. Took orders and created specialty items, such as wedding and birthday cakes, for customers.
- Coordinated Patilero patisserie floor operations and daily service flow.
- Trained staff on bakery display, customer service, and product knowledge.
- Managed ingredient inventory, ordering, and stock rotation for fresh production.
Entry-level Baker/Stocker/Dishwasher
Mariposa market
02.2009 - 09.2010
- Assisted in basic baking goods, washed dishes and maintained café, mainly kept shelves and merchandise well stocked and organized, packaged goods and handled phone orders.
- Prepared dough and batter for breads, pastries, and seasonal market items.
- Measured ingredients and followed bakery recipes for consistent Mariposa Market products.
- Shaped loaves, rolls, and pastries for daily display cases.
General laborer
CCL Containers
10.2008 - 05.2009
- Combined experience, expertise, and resources to develop and manufacture brand-building aluminum containers.
- Supported CCI Thermal Technologies assembly lines with material handling and part staging.
- Loaded and unloaded thermal equipment components for production and shipping areas.
- Cleaned workstations, tools, and manufacturing floors to maintain safe operations.
Prep Chef/dishwasher (kitchen Helper)
Best Western Grape & Olive Restaurant
01.2005 - 08.2007
- Washed dishes and assisted with prepping and preparing banquet food.
Education
diploma -
Twin lakes secondary school
Skills
- Customer service
- Glass measurement
- Glass installation
- Glass cutting
- Sales
- Order entry
- Complaint handling
- Customer relationship management
- Staff supervision
- Inventory control
- Budget management
- Safety compliance
- Effective communication
- Problem solving
- Attention to detail
- Conflict resolution
- Team leadership
Additional information
- Committed to flexible scheduling, consistent follow-up and leadership by example
- Highly productive, innovative, energetic, proactive and maintain positive attitude
- Superior customer service and conflict resolution skills
- Excellent communication, organizational and problem solving skills
- Strong leadership and interpersonal skills
Timeline
Glazier/Installer
Orillia Glass and mirror
06.2024 - 02.2026
Manager
Wimpy's Diner
05.2017 - 07.2024
Sales Consultant
Georgian Water & Air
10.2016 - 12.2016
General laborer
CCI Thermal Technologies
06.2016 - 02.2017
Sales Representative/Drive Clean Technician/Automotive Technician
Pennzoil
03.2016 - 03.2017
Driver/Admin/Lead Mover
uhaul
01.2015 - 03.2017
Manager/Cook/Server
Dairy Queen
02.2013 - 11.2015
Rust check specialist
Master Lube Rust Check
11.2010 - 03.2013
Assistant Manager/ Pastry Chef/ Customer Service
Patilero
03.2010 - 12.2012
Entry-level Baker/Stocker/Dishwasher
Mariposa market
02.2009 - 09.2010
General laborer
CCL Containers
10.2008 - 05.2009
Prep Chef/dishwasher (kitchen Helper)
Best Western Grape & Olive Restaurant
01.2005 - 08.2007
diploma -
Twin lakes secondary school