Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Harry Deogan

Winnipeg,MB

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

6
6
years of professional experience

Work History

Machine operator

Price Industries
04.2023 - Current
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Inspect parts with measuring tools precisely.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.

Supervisor

Burger King
10.2020 - 03.2023
  • Oversaw daily operations, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Monitored workflow to improve employee time management and increase productivity.
  • Assist in Inventory Management and Food Safety duties
  • Manage cash registers and restaurant cash safe.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.

Call Center Representative

The Sydney Call Centre
08.2020 - 01.2021
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Forklift operator/ Machine operator

Speedy transport
04.2019 - 08.2020
  • Loading/Unloading freight using forklift
  • Moving freight to destined location, sorting and managing pallets in warehouse
  • Doing moderate paperwork and making damage reports
  • Driving gas powered forklifts and writing their daily checks.

Lead Food Service Worker

SUBWAY®Restaurants
05.2018 - 07.2020
  • Managed daily cash flow, accurately processing transactions and ensuring the accuracy of financial records.
  • Enhanced team efficiency by training new staff members on proper food handling techniques and safety procedures.
  • Improved customer satisfaction by providing exceptional food service and maintaining a clean, welcoming environment.
  • Assisted in managing department budget by monitoring expenses, identifying cost-saving opportunities, and adhering to financial targets.

Education

Associate of Science - Computer Programming

Lambton College of Applied Arts And Technology
Mississauga, ON
12.2019

Senior secondary -

Guru Nanak Public School, Ludhiana
04.2017

Skills

  • Strong Work Ethic
  • Good Communication
  • Exceptional customer service
  • Attention to Detail
  • Teamwork and Collaboration
  • Computer Skills
  • Time Management
  • Problem-solving skills
  • Excellent people skills
  • Goal-Oriented
  • Technical aptitude
  • Friendly and Helpful

References

  • Hanu Thakur, (204) 805-6746
  • Harmandeep Singh, (437) 928 7097

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Machine operator

Price Industries
04.2023 - Current

Supervisor

Burger King
10.2020 - 03.2023

Call Center Representative

The Sydney Call Centre
08.2020 - 01.2021

Forklift operator/ Machine operator

Speedy transport
04.2019 - 08.2020

Lead Food Service Worker

SUBWAY®Restaurants
05.2018 - 07.2020

Associate of Science - Computer Programming

Lambton College of Applied Arts And Technology

Senior secondary -

Guru Nanak Public School, Ludhiana
Harry Deogan