HARRY BOYE
Moncton,NB
Summary
Enthusiastic procurement, logistics and supply chain professional willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Inventory Officer (PART-TIME
RALLYE MOTOR GROUP (NISSAN)
10.2023 - Current
- Assisted in the design of a stores layout
- Developed a coding system for the stores
- Storage and retrieval of tires
- Record, file and maintaining Tire records
- Participate in physical inventory counts of Tires
- Maintain a clean and safe work area
- Adhere to safety policies and procedures
- Perform physically demanding tasks
- Utilized lifts and tire stackers for the retrieval and storage of tires.
- Enhanced inventory accuracy by conducting regular checks and reconciling discrepancies in a timely manner.
- Optimized warehouse space utilization by designing effective storage layouts and implementing proper organization techniques.
- Collaborated with cross-functional teams to improve overall efficiency.
- Completed physical inventory counts periodically..
REMITTANCE OPERATIONS SUPERVISOR
CONSOLIDATED BANK GHANA LTD
11.2022 - 09.2023
- Monitor and review all transactions paid within a period to identify consumer fraud transactions, red flags and suspicious transactions for compliance reports (AML)
- Supervise and authorize the reimbursements for all money transfer transactions paid out and customer account deposits in line with processes and policies
- Co-ordinate the resolution of all remittance related enquiries/complains in line with the approved SLA's
- Collate and review management reports for review and decisions making.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
- Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
- Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
- Coordinated emergency response plans in times of crisis situations or natural disasters affecting company operations.
- Motivated and trained employees to maximize team productivity.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
- Conducted root cause analysis in deficient areas to identify and resolve issues.
CALLOVER SUPERVISOR
CONSOLIDATED BANK GHANA LTD
08.2018 - 10.2022
- Examining vouchers for quality assurance
- Examining complex vouchers and transactions and ensuring proper documents are attached
- Escalating possible fraudulent transactions to internal control
- Preparing daily, weekly and monthly reports
- Monitor and ensure that staff complies with policies and procedures in the discharge of duties
- Handling requests from stakeholders
- Ensuring all supporting documents conform to laid down policies and procedure
- Assist in performing operational duties of the unit.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
CALLOVER OFFICER
UNIBANK GHANA LTD
06.2017 - 07.2018
- Call over of Customer Transactions: Review of transactions captured against source documents helped detect errors for rectification on real time basis
- This role ensured minimized operational losses
- Internal Control Review of Teller Transactions: Daily Reviews ensured accuracy and compliance with approved procedures to reduce exposure to risk of fraud
- Reported timely and accurately on suspicious transactions for further investigations to detect fraud.
PROCUREMENT OFFICER
CEEBEE ELECTRICALS LTD
10.2016 - 05.2017
- Procured goods and services as per approved orders and specifications to ensure value for money and manage cost
- Managed supplier relationship for the organization
- Liaising with international supplier of parts
- Documented Sourcing and Procurement procedures to ensure ethical and effective procurement
- Sourced for appropriate suppliers and negotiated with suppliers on behalf of the company.
- Reduced costs with meticulous supplier negotiation and strict adherence to budget constraints.
AGENCY SUPERVISOR/HEAD TELLER
FRANCHISE BANKING ACCESS BANK
01.2013 - 09.2016
- Managed the growth of active customer base by encouraging non-customers who received remittances through the bank to open accounts by Cross selling banks products/services
- Performed branch operations and customer service duties at the Agency.
Procurement and Stores Intern
Proko Ghana Ltd
06.2009 - 08.2009
- Procurement and stores Support
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Education
Diploma - Supply Chain And Logistics
Eastern College
Moncton, NB11.2024
Master of Science - Procurement And Supply Chain Management
Kwame Nkrumah University of Science And Technology
Ghana11.2023
Bachelor of Science - Procurement Management
Ghana Institute of Management And Public Administration
Ghana06.2017
Advanced Diploma - Purchasing And Supply
Chartered Institute of Procurement And Supply
United Kingdom10.2014
Higher National Diploma - Purchasing And Supply
Accra Technical University (Accra Polytechnic)
06.2011
Skills
- Computer literacy
- Time management
- Material handling
- Order processing
- Attention to detail
- Customer service
- Order Fulfillment
- Order Picking and Processing
- Heavy Lifting
- MS Office
- Order Management
- Warehouse organization
- Teamwork and Collaboration
Certification
- MAR 2022-The World Bank Group (Opening Learning Campus)
- E-Procurement learning FEB 2022 -Chartered Inst. of Logistics and Transport (CILT -UK), DisasterReady.org & MERCY CORPS.
- Certificate in Procurement and Logistics DEC 2016
- Chartered Institute of Procurement and Supply.UK
- Ethical procurement and supply 2016 V1
Languages
English
Full Professional
Software
Microsoft word
Microsoft excel
Microsoft outlook
References
References available upon request.
Timeline
Inventory Officer (PART-TIME
RALLYE MOTOR GROUP (NISSAN)
10.2023 - Current
REMITTANCE OPERATIONS SUPERVISOR
CONSOLIDATED BANK GHANA LTD
11.2022 - 09.2023
CALLOVER SUPERVISOR
CONSOLIDATED BANK GHANA LTD
08.2018 - 10.2022
CALLOVER OFFICER
UNIBANK GHANA LTD
06.2017 - 07.2018
PROCUREMENT OFFICER
CEEBEE ELECTRICALS LTD
10.2016 - 05.2017
AGENCY SUPERVISOR/HEAD TELLER
FRANCHISE BANKING ACCESS BANK
01.2013 - 09.2016
Procurement and Stores Intern
Proko Ghana Ltd
06.2009 - 08.2009
Diploma - Supply Chain And Logistics
Eastern College
Master of Science - Procurement And Supply Chain Management
Kwame Nkrumah University of Science And Technology
Bachelor of Science - Procurement Management
Ghana Institute of Management And Public Administration
Advanced Diploma - Purchasing And Supply
Chartered Institute of Procurement And Supply
Higher National Diploma - Purchasing And Supply
Accra Technical University (Accra Polytechnic)
- MAR 2022-The World Bank Group (Opening Learning Campus)
- E-Procurement learning FEB 2022 -Chartered Inst. of Logistics and Transport (CILT -UK), DisasterReady.org & MERCY CORPS.
- Certificate in Procurement and Logistics DEC 2016
- Chartered Institute of Procurement and Supply.UK
- Ethical procurement and supply 2016 V1
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