Harruth Kler
Calgary,AB
Summary
Developed skills in high-security, fast-paced environment, excelling in risk assessment and effective communication. Brings strong focus on safety and procedural compliance. Looking to transition into new field where these skills can drive success and ensure operational efficiency.
Overview
6
6
years of professional experience
Work History
Screening Officer
Paladin Airport Secuirty
04.2024 - Current
- Maintained professionalism under pressure, responding calmly and decisively to potential threats or crisis situations.
- Provided exceptional customer service by addressing passenger concerns professionally while maintaining focus on their safety at all times.
- Ensured safety of travelers by diligently following established screening procedures and protocols.
- Continuously updated knowledge base regarding changes in international aviation regulations and guidelines, ensuring full compliance at all times.
Real Estate Agent
Royal LePage Metro
04.2024 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Maintained connections with clients to encourage repeat business and referrals.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Delivery Driver
Intelcom Express
09.2023 - 03.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Preloader
UPS
07.2023 - 03.2024
- Adhered to quality control standards by routinely inspecting packages for damage or discrepancies before loading.
- Implemented time management techniques to balance competing priorities during fast-paced shifts.
- Collaborated with team members to maintain a clean, organized workspace for efficient operations.
- Ensured accurate shipment tracking by diligently scanning and updating package information in the system.
Supervisor
La Diperie
09.2021 - 11.2023
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Crew Member
A&W
06.2019 - 07.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Cashier
Freshii
03.2019 - 05.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Airdrie Learning Connection
Airdrie, ABCertificate - Residential Real Estate
RECA
Calgary04-2024
Skills
- Public safety awareness
- Stress tolerance
- Professionalism and integrity
- Critical thinking aptitude
- Strong negotiation skills
- Customer service
- Problem resolution
- Complaint handling
- Customer satisfaction measurement
Languages
English
Native or Bilingual
Punjabi
Professional Working
Timeline
Screening Officer
Paladin Airport Secuirty
04.2024 - Current
Real Estate Agent
Royal LePage Metro
04.2024 - Current
Delivery Driver
Intelcom Express
09.2023 - 03.2024
Preloader
UPS
07.2023 - 03.2024
Supervisor
La Diperie
09.2021 - 11.2023
Crew Member
A&W
06.2019 - 07.2021
Cashier
Freshii
03.2019 - 05.2019
High School Diploma -
Airdrie Learning Connection
Certificate - Residential Real Estate
RECA
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