Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Preference
Timeline
Generic

Harroop Kaur

Surrey,Canada

Summary

Motivated and detail-oriented professional with experience in customer service, front desk operations, and team support. Known for excellent communication, time management, and problem-solving skills. Committed to providing a welcoming and efficient experience for all customers and team members.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Hostess

A&W Food Services of Canada Inc.
01.2024 - Current
  • - Greet customers with a friendly attitude and provide quick, helpful service.
  • - Maintain cleanliness and organization in the dining area.
  • - Help staff with coordination during busy hours to ensure fast service.
  • - Handle customer concerns politely and efficiently.

Club Lounge Assistant

Sheraton Vancouver Guildford Hotel
04.2024 - 06.2025
  • - Provide premium customer service to VIP guests in the Club Lounge.
  • - Maintain cleanliness and organization of lounge areas, including food and beverage stations.
  • - Assist with guest inquiries and special requests, ensuring a personalized experience.
  • - Coordinate with hotel departments to support seamless lounge operations.

Cashier / Customer Service

Pizzeria Ludica
07.2023 - 01.2024
  • - Managed customer orders and processed payments accurately.
  • - Provided excellent customer service and handled special requests.
  • - Maintained a clean and welcoming front area.
  • - Supported team members during peak times.

Customer Service

PADDA ROADLINES
05.2023 - 06.2023
  • - Answered calls and emails to assist customers with their logistics and delivery questions.
  • - Maintained delivery records and coordinated scheduling with drivers.
  • - Provided professional support to ensure customer satisfaction.
  • - Left due to relocation to Surrey.

Receptionist

Imperial Academy
01.2022 - 11.2022
  • - Answered phone calls and assisted with student inquiries.
  • - Managed payment processing and issued receipts.
  • - Maintained a clean, professional reception area.
  • - Spoke fluently with clients in English, Hindi, and Punjabi.
  • - Handled time-sensitive tasks and helped coordinate schedules.

Education

Associate of Arts -

Coquitlam College
Coquitlam, BC
04.2025

High School Diploma - Medical

Szs Public School, Nadala
Punjab
03.2020

Skills

  • - Customer Service
  • - Time Management
  • - Front Desk Operations
  • - Microsoft Word
  • - Team Support and Communication
  • - Fluent in English, Hindi & Punjabi

Certification

FoodSafe

Serving it right

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual

Work Preference

Work Type

Full Time

Timeline

Club Lounge Assistant

Sheraton Vancouver Guildford Hotel
04.2024 - 06.2025

Hostess

A&W Food Services of Canada Inc.
01.2024 - Current

Cashier / Customer Service

Pizzeria Ludica
07.2023 - 01.2024

Customer Service

PADDA ROADLINES
05.2023 - 06.2023

Receptionist

Imperial Academy
01.2022 - 11.2022

Associate of Arts -

Coquitlam College

High School Diploma - Medical

Szs Public School, Nadala

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Harroop Kaur