Detail-oriented Service Technician with extensive experience in diagnosing and repairing water treatment systems. Proven track record of improving service delivery processes and training new technicians to enhance customer satisfaction and operational effectiveness.
Overview
9
9
years of professional experience
Work History
Service Technician
Eco Water
2023.10 - 2025.11
Diagnosed and repaired water treatment systems to enhance operational efficiency.
Conducted routine maintenance checks to ensure optimal performance of equipment.
Collaborated with team members to improve service delivery processes and customer satisfaction.
Trained new technicians on best practices for installation and repair procedures.
Installer
Sunshine Water
2019.01 - 2023.10
Collaborated with team members to execute installation projects efficiently, minimizing disruptions to clients.
Trained junior installers on best practices for equipment handling and system installation procedures.
Installed water treatment systems and components, ensuring optimal functionality and compliance with safety standards.
Service Technician
Action Air Conditioning, Heating and Solar
2017.03 - 2019.01
Diagnosed and repaired equipment malfunctions to minimize downtime and enhance performance.
Conducted routine maintenance checks to ensure optimal functionality of machinery and systems.
Developed comprehensive service reports detailing repairs, maintenance, and recommendations for clients.
Responded quickly to emergency maintenance requests for timely on-call support.
Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.