Harrison Tougas
University Student
Edmonton,Alberta
Summary
Highly motivated university student with a sincere passion for connecting with people. Eager to secure professional experience to enhance leadership abilities in creating, designing, and marketing within a community and brand landscape. Seeking opportunities to further develop skills. Committed to making a positive impact and contributing to the success of any organization.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Recreational Facility Operator
University of Alberta
Edmonton, Alberta
04.2023 - Current
- Special events set up and take down
- Sport equipment set up and take down
- Maintaining the cleanliness of the courts and hardwood surfaces in the facility
- Liaise with event organizers to ensure the facility and equipment needs of the event are met
- Ensure safety and cleanliness of activity spaces to provide positive user experiences
- Effective communication between supervisors and colleagues
Customer Service Representative
University of Alberta
Edmonton, Alberta
02.2022 - 04.2023
- Ensuring best possible service to meet and exceed the needs of the customer
- Help people from our community reach their goals by providing accurate and helpful information on all programming
- Respond to patron inquiries regarding programs, events and general information while providing exceptional customer service
- Direct or respond to all incoming phone, fax and email inquiries/comments in a positive and welcoming way
- Enter program registrations, process payments with excellent attention to detail
Hardware Sales Associate
Lowe's Home Improvement
Edmonton, Alberta
03.2021 - 01.2022
- Awarded the achievement of Employee of the Month within first two months of employment
- Assist customers with all of their shopping needs including helping customers in the selection, demonstration, preparation and loading of merchandise
- Respond to customer inquiries and support them throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans where appropriate
- Maintain a safe and secure work environment by conducting daily safety reviews, noting hazards, keeping store areas clean and organized, and monitoring for potential theft or security risks
Assistant Soccer Coach
FC Barcelona Soccer Academy
Edmonton, Alberta
06.2018 - 12.2019
- Company Overview: BCN Sports
- Teaching young children essential soccer concepts in an engaging and effective way
- Accountable for the safety of participants during training sessions and games
- Managing equipment, including the preparation of setup and clean-up of equipment
- Attending and assisting in the execution of academy and camp events, as well as all coaching clinics
Education
Bachelor of Commerce - Management Major, Legal Studies Minor
MacEwan University
Edmonton, AB 08.2022 - Current
Kinesiology, Sport and Recreation - Sport Performance Major
University of Alberta
Edmonton, AB 09.2021 - 04.2022
Skills
- Meticulous Attention to Detail
- Strong Work Ethic
- Reliable Time Management
- Strong communication skills
- Effective Team Collaboration
- Operational Efficiency
- Systematic Organization Skills
Timeline
Recreational Facility Operator
University of Alberta
04.2023 - Current
Bachelor of Commerce - Management Major, Legal Studies Minor
MacEwan University
08.2022 - Current
Customer Service Representative
University of Alberta
02.2022 - 04.2023
Kinesiology, Sport and Recreation - Sport Performance Major
University of Alberta
09.2021 - 04.2022
Hardware Sales Associate
Lowe's Home Improvement
03.2021 - 01.2022
Assistant Soccer Coach
FC Barcelona Soccer Academy
06.2018 - 12.2019
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