Detail-oriented professional with extensive experience in warehouse operations, inventory management, and client relations. Proven track record in optimizing order fulfillment and shipping processes, leading to reduced order-processing times and enhanced customer satisfaction. Strong commitment to maintaining safety standards and improving operational efficiency. Seeking opportunities for growth in a dynamic distribution environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Maintenance Helper
The City of Ottawa
07.2022 - Current
Maintain ice facilities including resurfacing, installation, and removal of ice surface.
Maintain records and communicate to both staff and clients.
Ensure all safety measures are in place for public use.
WHMIS trained.
Knowledge City of Ottawa Health and Safety policies
Use of chemicals for cleaning purposes.
Fit tested, First Aid
Warehouse / Stores Attendant
The Ottawa Hospital
Ottawa, Ontario
11.2020 - 12.2023
Executed duties to ensure timely provision of medical supplies to main campuses.
Maintained accurate inventory records for incoming and outgoing medical supplies.
Filed invoices and related documents both electronically and physically.
Utilized ORACLE and WMS software for efficient material management.
Supported nursing staff by preparing essential supplies for procedures.
Collaborated with departments to coordinate supply distribution during emergencies.
Developed inventory control system for precise tracking of supply distribution.
Operated forklifts and other equipment to manage warehouse logistics safely.
Warehouse Operator
FedEx Ground Operation
Ottawa, Ontario
02.2020 - 11.2020
Operated forklifts and material handling equipment to transport packages efficiently.
Maintained accurate records of all goods received, shipped, or transferred between warehouses.
Assisted team members in sorting and categorizing incoming shipments for effective processing.
Scanned packages with handheld devices, ensuring precise inventory tracking.
Followed safety protocols while operating machinery to minimize risks.
Loaded, unloaded, and moved products using trucks or manual methods as required.
Utilized RF devices for tracking purposes, enhancing operational accuracy.
Customer Service/Cage and Coin - Table Games Dealer
Ontario Lottery and Gaming
Ottawa
01.2015 - 01.2020
Demonstrated exceptional customer service while accurately managing the care, control, transfer, and balancing of financial assets at the gaming site.
On the front lines overseeing high volume cash and voucher transactions with patrons directly, as well as in the main bank helping internal customers and team.
Maintain a professional relationship with co-workers, superiors, and customers.
Responsible for the accuracy and disbursement of large cash transactions.
Worked under Alcohol and Gaming Commission of Ontario regulations and complied with all applicable laws, policies, and procedures.
Dealt an assigned game in accordance with established policies and procedures.
Knew all policies and procedures of specific table games including in-depth training on Craps, Baccarat, Poker, and various other table games.
Completed weeks of Table Dealer School on a voluntary basis to increase knowledge of all table games offered.
Pro Shop Sales
RIDEAUVIEW GOLF COURSE
Manotick
01.2013 - 01.2015
Managed Sales and Inventory for Pro Shop.
Booked tournaments and maintained equipment.
Education
High School Diploma -
South Carleton High School
Richmond, ON
01.2013
Skills
Team collaboration
Attention to detail
Effective communication
Prioritization
Accountability
Adaptability
Safety compliance
Equipment operation
Chemical handling
Inventory management
Logistics management
Customer communication
Certification
Oracle ERP
Forklift Operator Safety Certification
The Basics of Internal Control, City of Ottawa
Certified Pool Operator
Occupation Health and Safety Awareness, City of Ottawa