Summary
Overview
Work History
Education
Certification
Timeline
Generic

Harrison Rose

Santa Rosa

Summary

Seasoned and professional wine enthusiast. Passionate and committed to giving each guest

a sincere and memorable tasting experience tailored to the individual.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Wine Educator

Lambert Bridge
04.2018 - Current
  • Represented establishment professionally with guests and earned consistent repeat and referral business.
  • Built guest loyalty and retention by delivering excellent tasting experiences.
  • Engaged in friendly and memorable conversation with guests to better uncover individual needs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Created inviting environment for customers by maintaining store organization and cleanliness.


Tasting Room Lead

Schug Carneros Estate Winery
06.2012 - 03.2018


  • Managed tasting room operations from open to closing, including wine club pick up, signing new members, and daily inventory.
  • Trained new hires in wine etiquette and proper protocols to boost knowledge and performance.
  • Greeted tasting room visitors and answered questions with pleasant attitude and professionalism.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Scheduled and rotated staff for adequate coverage and fair distribution of workload.

Education

Communications

Santa Rosa Junior College
Santa Rosa, CA

Certification

  • WSET Level 2
  • ABC LEAD Trained
  • California Food Handler Certification - ServSafe
  • First Aid/CPR/AED Certification

Timeline

Wine Educator

Lambert Bridge
04.2018 - Current

Tasting Room Lead

Schug Carneros Estate Winery
06.2012 - 03.2018

Communications

Santa Rosa Junior College

Similar Profiles

CREATE PROFILE
Harrison Rose