Passionate Academic Administrator offering 4-year background working with students at Secondary and Post-Secondary levels.
Overview
3
3
years of professional experience
Work History
Acting Academic Manager
Canadian College of Naturopathic Medicine
08.2024 - Current
responsible for the onboarding and orientation of faculty.
scheduling and facilitating deferred and remedial examinations and proctor exam viewing sessions.
assisting with the preparation of academic timetables including room bookings, printing and distribution and ensuring any changes are communicated to faculty and students.
liaising with instructors to ensure course materials are posted each term, provides an initial review of syllabi each term, and liaises with instructors and the Director of Academic Affairs regarding syllabi.
creating and overseeing the implementation of procedures related to student progress.
creating and maintaining databases related to student academic performance, and provides academic standing reports each term.
tracking approval of academic invoices and ensuring timely submission; overseeing the ordering of academic supplies for all courses.
being the main contact point for student inquiries for the Integrated Resource Center/Academic Department
Program Assistant
Thompson Rivers University
06.2023 - 08.2024
Provides administrative support by organizing and coordinating workflow and determining priorities in order to meet the needs and requirements of assigned area; resolves day-to-day problems, handles sensitive material.
Designs, implements, and monitors common/consistent systems and processes for increased efficiencies.
Provides administrative and logistical support to program faculty in complying with the requirements of external regulating bodies.
Administers filing systems (paper and/or electronic) for student and other records, while maintaining confidentiality and adhering to the TRU data retention policy.
Receives and directs student enquiries regarding program and degree requirements.
Creates, maintains and verifies student files and course records for internal and external use. Pulls reports from existing TRU databases/systems and organizes data (e.g. in Excel).
Sets up and manages office supplies inventory.
Performs administrative duties which include word processing a variety of documents such as correspondence, contracts, evaluation summaries and exams.
Designs, modifies and maintains electronic and printable information for students/faculty/staff. Prepares and manages mail-outs (paper and/or electronic).
Plans and organizes meetings and events (including catering) for internal and external stakeholders for designated areas. Designs invitations and information materials for events in designated programs.
Assists with preparation and distribution of meeting agendas, takes and distributes meeting minutes.
Books and sets up audio and video conferences, and other technology, for meetings within designated program. Troubleshoots as needed.
Collects and monitors course outline submissions from faculty in designated program. Assists with follow-up on compliance.
Ensures compliance with various institutional approval processes (e.g. thesis, directed studies, etc.) and obtains signatures in designated programs.
Assists with processing expenses and maintaining financial records, including generating web requisitions.
Supports the chair in the faculty hiring process in designated programs.
Designs and maintains designated program’s SharePoint (for staff/faculty) and Moodle sites (for students), and other platforms.
International Admission Assistant
Royal Arts High School
01.2023 - 06.2023
Evaluated applications and supporting documents for accuracy and completeness, improving overall efficiency in the admissions process. Generated and peer-reviewed conditional admission offer and letter acceptance.
Supported efforts to increase diversity by actively recruiting qualified students from various cultures and backgrounds.
Assisted applicants with admissions packet and served as point of contact throughout admissions process.
Managed a diverse range of applicant inquiries, ensuring clear communication and accurate information sharing.
Streamlined communication channels between prospective students and academic departments, ensuring timely responses to inquiries about program offerings.
Maintained up-to-date knowledge on immigration regulations, advising applicants on visa requirements and processes.
Led tours of facility for potential clients and families to highlight features and benefits of membership.
Generated proper course planning in accordance with students' potential majors per semester and universities and helped selected classes in BCEID system.
Uploaded and released mid-term and final grades; reviewed students' report card and explained comments to parents from International backgrounds.
Immigration Legal Assistant
Guangson Consulting Ltd
05.2021 - 11.2022
Filed immigration documents and immigration letters on behalf of immigration lawyers.
Organized documents to manage paper and electronic filing systems of clients.
Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
Prepared and drafted correspondence and immigration forms to maintain smooth communications.
Improved communication between immigration lawyers and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
Certified Clinical Hypnotherapist (CHt) at Wara Pacha Naturopathic Medicine Health ClinicCertified Clinical Hypnotherapist (CHt) at Wara Pacha Naturopathic Medicine Health Clinic