Harriet Kabasomi
Winnipeg,MB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Customer Service Associate
Dubai Telecom Electronics
- Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
Volunteer
Agape Table
08.2022 - 09.2022
- Empowered individuals experiencing homelessness by serving meals in soup kitchens or preparing food packages for distribution centers
- Increased productivity by multitasking effectively under pressure in fast-paced environments
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates
- Helped clients navigate the social services system and access needed resources
- Maintained clean, neat, and operational facilities to serve program needs
Cashier
Lords Mercy Pharmacy
02.2019 - 03.2020
- Greeted customers entering the store and responded promptly to customer needs.
- Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Volunteer
Good Neighbors Uganda
05.2018 - 11.2018
- Supported engaging, fun, and smooth-running events by helping with organization and planning
- Communicated with staff members to stay informed about volunteer opportunities and events
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Fostered a sense of community, organizing neighborhood gatherings.
- Raised awareness about what our organization did
Matron
Good Tidings Academy
02.2016 - 12.2016
- Taught children to organize toys, wash hands, and share by leading by example
- Maintained effective schedule balance between rest periods, active play, and instruction
- Observed play activities to identify positive behaviors and areas needing improvement, implementing behavior redirection where appropriate
- Assisted with homework completion, reinforcing subject matter comprehension and academic success
- Organized playing places and tools for games with my supervisor
- Read stories, sang songs, and facilitated creative play
- Provided support and guidance to children in conflict resolution
- Responded to inquiries from parents and guardians
Education
Bachelor of Arts - Conflict Resolution Studies
University of Winnipeg
06.2025
Skills
- Team Collaboration
- Calm and Professional Under Pressure
- Attention to Detail
- Stocking and Replenishing
- Cleaning and Sanitizing
- Caring for Children
- Incident Reporting
- Customer Complaint Resolution
- Merchandise Restocking
- Money handling abilities
Languages
English
Professional Working
Timeline
Volunteer
Agape Table
08.2022 - 09.2022
Cashier
Lords Mercy Pharmacy
02.2019 - 03.2020
Volunteer
Good Neighbors Uganda
05.2018 - 11.2018
Matron
Good Tidings Academy
02.2016 - 12.2016
Customer Service Associate
Dubai Telecom Electronics
Bachelor of Arts - Conflict Resolution Studies
University of Winnipeg
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