Harpriya Singh
Richmond,BC
Summary
Professional security personnel familiar with standard security practices and operational requirements. Comfortable working in variety of environments to provide personal, premise and perimeter security. Highly skilled in high-pressure and emergency security operations. Experienced in handling difficult situations and clients.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Supervisor
Paladin Security Group
06.2022 - Current
- Responsible for supervising on site security officers, assigning them tasks and duties as needed.
- Investigating security incidents with security operation centre which remotely look over 12 WorkSafeBC sites all over British Columbia. Helping and advising them as needed while compiling with the WorkSafeBC Corporate Security Management.
- Conducted clients/claimants check to verify clean character records and establish security compliance. Respond to any client/claimant related emergency while looking into their threat code.
- Kept team compliant with security protocols and appearance standards.
- Delivered regular security awareness programs to educate personnel on security measures and protocols.
- First responder to any medical related emergency.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
- Provided ongoing training for staff members on key aspects of physical security principles, such as access control systems or situational awareness techniques during routine operations.
- Prepared and submitted reports to keep management informed of security activities and developments.
Security Control Center Operator
Paladin Security Group
08.2021 - 06.2022
- Responded quickly to emergency situations to assess and deflect issues by dispatching Police, Fire or Mobile security as needed.
- Oversaw entry and exit of up to 500-1000 employees and visitors daily from all 12 WorkSafeBC locations.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Conducted thorough access control audits, ensuring that only authorized personnel had access to restricted areas within the facility.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored employee activities, confirming compliance with security regulations.
Security Officer
Securiguard Services
04.2021 - 08.2021
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
- Patrolled and monitored premises by foot.
- Investigated suspicious activities and persons to maintain security of premises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Security Officer
Securiguard Services
10.2020 - 04.2021
- Responsibilities were foot patrol both inside and outside of the building including parking lots.
- Preventing any trespassing as the main cause of trespassing was a shelter home just behind the building.
- Dealing with difficult people, handling complaints, high-pressure situation such as fire, auto theft and alarms.
- Answering every alarms, investigated disturbances and contacted law enforcement as needed.
- Gathered information, filed incident reports and implemented resolution to successfully manage all types of situations.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Team Lead
Tim Hortons
03.2019 - 09.2020
- Worked different stations to provide optimal coverage and meet production goals.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Handled difficult customers entering the store especially homeless customers in order to deescalate the situation.
Cross Host
A&W
08.2017 - 03.2019
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
Education
Bachelor of Arts - Psychology
Kwantlen Polytechnic University
Richmond, BC08.2026
Associate of Arts - Arts
Alexander College
Burnaby, Canada08.2021
Skills
- Quick Learner
- Multi-task with efficiency
- Emergency Response and Management
- Crisis Management
- Problem-Solving
- Law Enforcement Coordination
- Teamwork and Collaboration
- Report Writing
- Professionalism
Languages
English
Hindi
Punjabi
Urdu
Accomplishments
- Paladin CARE award
Certification
- BST Security License
- Advanced Security License (AST)
- Occupational First Aid Level 2
- Management of Aggressive Behavior certification (MOAB)
- Use of Force certification
Additional Information
- Starting volunteering with South Vancouver Community Policing Centre in April 2024.
- Helps in Promoting community safety and crime prevention through different community outreach programs and events such as info sessions, conducting speed watches, visiting schools, and community centres.
- Volunteers in doing foot patrols around the neighborhood in order to identify and report any suspicious activity.
Timeline
Security Supervisor
Paladin Security Group
06.2022 - Current
Security Control Center Operator
Paladin Security Group
08.2021 - 06.2022
Security Officer
Securiguard Services
04.2021 - 08.2021
Security Officer
Securiguard Services
10.2020 - 04.2021
Team Lead
Tim Hortons
03.2019 - 09.2020
Cross Host
A&W
08.2017 - 03.2019
Bachelor of Arts - Psychology
Kwantlen Polytechnic University
Associate of Arts - Arts
Alexander College
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