HARPRIYA KAUR
Brampton,ON
Summary
Experienced administrative professional ready to drive operational efficiency and streamline office functions. Known for strong organizational skills, effective communication, and team collaboration. Expertise includes managing schedules, coordinating meetings, and handling correspondence. Adaptable and reliable, with focus on achieving results in fast-paced environment
Overview
8
8
years of professional experience
Work History
OFFICE ADMINISTRATOR
VISION TRANSPORTATION INC .
09.2023 - Current
- Preparing and sending invoices to customers
- Save and process Bills of Lading and Proof of Delivery documents
- Processing requests for office supplies
- Processes the payment of contractors' invoices and monitor payments
- Assisting with POD requests and tracking all shipments
- Responding to emails and phone calls
- Preparing the weekly reports in Ms Excel
- Reconciled account files and produced monthly reports.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
OFFICE ADMINISTRATOR
CLARKE TRANSPORTATION INC .
02.2022 - 08.2023
- Taking phone calls and Scheduling pickups for drivers
- Using AS400 to keep record for pickups and assigning dispatch for drivers.
- Using TMS Software for instant uploading , management of documents and entering orders
- Using Synergize for indexing the documents under correct load sent by drivers
- Responding to emails associated with dispatch and other queries
OFFICE ADMINISTRATOR
KRISKAY TRUCK LINNES
10.2020 - 01.2021
- Creating a manifests to help drivers crossing the border using border connect
- Using fleet manager to keep record of trips assigned
- Scheduling the pickups and deliveries for drivers
- Faxing the documents to borders for clearance
- Collecting BOLs and Responding to emails / phone calls
- Managing Bols and sending to respective companies as POD
OFFICE ADMINISTRATOR
EAGLE MARITIME CANDA INC .
09.2019 - 09.2020
- Performed Scheduling and coordinated bookings with steamship lines ( vessels )
- Submitting the shipping instructions before deadline
- Data assembly and issuing the monthly reports of shipments
- Selecting the shipment which is efficient and suit transit times
- Providing work orders to truckers to move containers to specific ports.
- Keeping the record of weight , volume of cargo.
- Completion of shipping documentation which includes Original BOL.
- Providing detailed port information and shipments status to shippers and consignees .
ADMINISTRATIVE ASSISTANT
ROYAL STAR TRANSPORT INC .
06.2018 - 08.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
CUSTOMER SERVICE REPRESENTATIVE
POPULAR PIIZZA HEAD OFFICE
01.2017 - 03.2018
- Tracking orders , greeting customers and handling complaints.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
POST GRAD DIPLOMA - Human Resources Management
Cambrian College of Applied Arts And Technology
Greater Sudbury, None08-2018
POST GRAD DIPLOMA - ORGANISATION MANAGEMENT
Cambrian College of Applied Arts And Technology
Greater Sudbury, None08-2017
Bachelor of Science - SCIENCE
PUNJAB UNIVERSITY
CHANDIGARH, INDIA 06-2015
Skills
- Time management
- Office administration
- Administrative support
- Database entry
- Office management
- File organization
- Customer engagement
- Document management
- Verbal communication
- Scheduling
Languages
English
Punjabi
Hindi
Timeline
OFFICE ADMINISTRATOR
VISION TRANSPORTATION INC .
09.2023 - Current
OFFICE ADMINISTRATOR
CLARKE TRANSPORTATION INC .
02.2022 - 08.2023
OFFICE ADMINISTRATOR
KRISKAY TRUCK LINNES
10.2020 - 01.2021
OFFICE ADMINISTRATOR
EAGLE MARITIME CANDA INC .
09.2019 - 09.2020
ADMINISTRATIVE ASSISTANT
ROYAL STAR TRANSPORT INC .
06.2018 - 08.2019
CUSTOMER SERVICE REPRESENTATIVE
POPULAR PIIZZA HEAD OFFICE
01.2017 - 03.2018
POST GRAD DIPLOMA - Human Resources Management
Cambrian College of Applied Arts And Technology
POST GRAD DIPLOMA - ORGANISATION MANAGEMENT
Cambrian College of Applied Arts And Technology
Bachelor of Science - SCIENCE
PUNJAB UNIVERSITY
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