Summary
Overview
Work History
Education
Skills
REFERENCES
Work Availability
Quote
Timeline
CustomerServiceRepresentative
Harpreet Singh

Harpreet Singh

Moncton,NB

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure suitable position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Telemarketing Sales Representative

S&P Data, Bell
Toronto, ON
10.2022 - 02.2023
  • Answered calls, took messages, and transferred calls to correct individuals.
  • Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
  • Explained product prices and packages as well as answered questions and addressed concerns of customers.
  • Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
  • Completed daily cold calling and outreach to build sales pipeline.
  • Recorded contact information of customers and potential customers in internal database.
  • Worked for Bell BRS Outbound-inbound, BELL to lucky and Bell EPP program.
  • Attained $1700 Bonus in sales targets on monthly basis

Wave-Soldering Machine Operator

Creation Technologies
Mississauga, ON
05.2022 - 10.2022
  • Complied with OSHA regulations and company safety standards to promote worksite safety, protect team members and prevent equipment damage.
  • Read blueprints, work orders and production schedules to determine product or job instructions or specifications.
  • Loaded or fed workpieces into welding machines to join or bond components.
  • Documented daily work on production logs and work orders and discussed activities with management to optimize future production.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.

Order Processor

Roots Canada
Mississauga, ON
09.2021 - 02.2022
  • Received and followed pick sheets to gather merchandise for customer orders.
  • Updated company tracking system with latest information.
  • Informed supervisors and coworkers of inventory needs and double-checked supplies before completing customer orders.
  • Created shipping and invoicing documents with accurate customer, destination and materials information to meet shipper standards and identify any hazardous contents.
  • Managed over 300 customer orders per day.

Security Guard

Vista Security & Investigations.
Brampton, ON
02.2021 - 08.2021
  • Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Regulated vehicle and pedestrian traffic onto building grounds.
  • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors

Carpenter

Himalya Structures
Brampton, ON
09.2020 - 02.2021
  • Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
  • Organized project work by reading blueprints and assessing job specifications to determine optimal plans.
  • Completed precise joining and high-quality finish work by properly anchoring and bracing structures.
  • Completed installations of building structures, trim, flooring and cabinetry.
  • Safely operated electric cordless and hammer drills and cutting torches.
  • Fabricated custom furniture, shelving and cabinets and installed in specified locations.

Quality Inspector

Mother Parkers Tea & Coffee
Mississauga, ON
07.2020 - 09.2020
  • Inspected outbound shipments and conducted random sampling of product quality.
  • Identified defects during cyclical checks.
  • Created and executed system and integration test scripts.
  • Supervised production workers to identify areas in need of improvement for high-quality production.
  • Liaised between production and quality assurance departments to streamline processes and increase daily productivity.
  • Identified and helped resolve production problems, increasing output while reducing errors
  • Performed preliminary, in progress, hidden damage and final product inspections
  • Identified and helped resolve non-conforming product issues

Logistics Assistant

DHL Express
Brampton, ON
10.2019 - 07.2020
  • Generated, distributed and filed copies of all billing paperwork.
  • Integrated logistic systems into company processes to improve operations and manage work orders and price changes.
  • Processed and entered customer orders into database and provided proactive customer service for accounts.
  • Kept deliveries in line with import and export laws to minimize delays.
  • Verified transactions, product orders and shipping dates and entered information into databases and reports

Education

2 Years Diploma - Advanced Business Management

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
04.2021

High School Diploma -

CBSE INDIA
Barnala, Punjab, India
03.2018

Skills

  • Active Listening
  • Advance Excel and Microsoft 365
  • Certified hand soldering skill
  • Certified wave operator
  • IPC 610
  • First Aid CPR level B Certified with AED use
  • ISO 9000 standards
  • ORDERMAX, ONEVIEW
  • Blueprint and diagram review
  • Sales
  • SalesForce
  • G-Suite

REFERENCES

Available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

Telemarketing Sales Representative

S&P Data, Bell
10.2022 - 02.2023

Wave-Soldering Machine Operator

Creation Technologies
05.2022 - 10.2022

Order Processor

Roots Canada
09.2021 - 02.2022

Security Guard

Vista Security & Investigations.
02.2021 - 08.2021

Carpenter

Himalya Structures
09.2020 - 02.2021

Quality Inspector

Mother Parkers Tea & Coffee
07.2020 - 09.2020

Logistics Assistant

DHL Express
10.2019 - 07.2020

2 Years Diploma - Advanced Business Management

Conestoga College Institute of Technology And Advanced Learning

High School Diploma -

CBSE INDIA

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Harpreet Singh